chapter 1

Question 1

contextual environment

Answer 1

physical location where interaction takes place

the personal history of each participant

Question 2

types of communication noise (3)

Answer 2

external noise- environmental
physiological noise- biological functions
psychological noise- bias, random thoughts, etc.

Question 3

when someone is ready to communicate an idea to another person, they automatically take several things into consideration: (6)

Answer 3

speaker's goal
context- the who and the where
degree of directness
use of powerful/powerless speech
responsible language
linguistic register

Question 4

equivocal language

Answer 4

the deliberate use of words or phrases that can be interpreted in more than one way in order to mislead someone. ex do you like this haircut- it is really different

Question 5

euphemistic language

Answer 5

use of socially acceptable terms and phrases in place of blunt, descriptive ones. ex. gone to a better place

Question 6

abstract language

Answer 6

degree of imprecision in communication. verbal shorthand ex its formal but not too formal

Question 7

passive voice

Answer 7

statement in which the person or thing preforming the action is not overtly stated. ex a phone call was made

Question 8

examples of powerless speech (6)

Answer 8

hedges
hesitations
intensifiers
polite forms
tag questions and up talk
disclaimers

Question 9

register types (5)

Answer 9

frozen, formal, consultative, informal, intimate

Question 10

features of register (5)

Answer 10

turn-taking
sentence structure
vocabulary
volume/speed
topics allowed