Chapter 1 Flashcards

1
Q

What are some HRM responsibilities?

A
  • serving as a consultant
  • supporting employees
  • offers advice and counsel
  • ensure legal compliance
  • attract best qualified applicants
  • retain employees
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2
Q

What is the concept of human capital?

A

-knowledge, education, training, skills, and expertise of a firms workers

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3
Q

How does HRM effect the bottom line?

A
  • shift from being a cost item to justify it as an asset through return of investment
  • HR pro’s goal is to have a seat at the senior management table
  • goal will be achieved by qualifying human capital resources
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4
Q

What are some internal influences on HRM?

A
  • shared core values
  • communicating what the organization believes in
  • provide a sense of direction and norms
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5
Q

What is a bureaucratic structure?

A

-many levels of supervision

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6
Q

What is a flatter organizational structure?

A

-cross functional teams

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7
Q

What is employee empowerment?

A

-organized around teams

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8
Q

What is a boundary-less structure?

A

-joint ventures w/ customers, suppliers and competitors pool resources

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9
Q

What are some external influences on HRM?

A
  • must monitor environment
  • labour market issues
  • demographic trends
  • increases in diversity
  • technology
  • government
  • globalization
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10
Q

What are some influences of labour unions?

A
  • once certified , company is required to recognize union in good faith
  • management has lass discretion in HR policies
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