Chapter 1 Flashcards
1
Q
What are some HRM responsibilities?
A
- serving as a consultant
- supporting employees
- offers advice and counsel
- ensure legal compliance
- attract best qualified applicants
- retain employees
2
Q
What is the concept of human capital?
A
-knowledge, education, training, skills, and expertise of a firms workers
3
Q
How does HRM effect the bottom line?
A
- shift from being a cost item to justify it as an asset through return of investment
- HR pro’s goal is to have a seat at the senior management table
- goal will be achieved by qualifying human capital resources
4
Q
What are some internal influences on HRM?
A
- shared core values
- communicating what the organization believes in
- provide a sense of direction and norms
5
Q
What is a bureaucratic structure?
A
-many levels of supervision
6
Q
What is a flatter organizational structure?
A
-cross functional teams
7
Q
What is employee empowerment?
A
-organized around teams
8
Q
What is a boundary-less structure?
A
-joint ventures w/ customers, suppliers and competitors pool resources
9
Q
What are some external influences on HRM?
A
- must monitor environment
- labour market issues
- demographic trends
- increases in diversity
- technology
- government
- globalization
10
Q
What are some influences of labour unions?
A
- once certified , company is required to recognize union in good faith
- management has lass discretion in HR policies