Chapter 1 Flashcards
dyadic
something that contains two elements or parts; twofold; relating or based on two
Laws of Communication
- Communication is a process - it has no clear beginning point and never really ends,
- You cannot NOT communicate
physical needs, identity needs, social needs, and practical needs
why do people communicate
intersubjectivity
the creation of a shared reality that is the foundation for the deepest kind of understanding of another person, their lived-in world as they experience it
interpersonal communication
the presence or absence of ___ affects physical health; it is essential for our well-being
identity needs
we decide who we are based on how others react to us; this is the ONLY way we learn who we are
social needs
communication provides a vital link with others; some needs include pleasure, affection, companionship, escape, relaxation, and control;
instrumental goals
getting others to behave the way we want.
self-esteem needs
the desire to believe that we are worthwhile, valuable people
self-actualization
the desire to develop our potential to the maximum, to become the best person that we can be.
linear communication model
consists of a…
sender (person creating the message) encodes (puts thoughts into symbols, usually words) a message (the info being transmitted), sending it through a channel (the medium through which the message passes) to a receiver (the person attending to the message) who decodes (makes sense of the message), while contending with noise (distractions that disrupt transmission).
transactional communication model
unlike linear model, this model uses the word communicator instead of sender; this term reflects that people send and receive messages simultaneously and not in a unidirectional or back-and-forth manner, as suggested by the linear model; also shows that communicators occupy different environments that affect communication; something we do WITH others
communication environment
fields of experience that affect how one understands others’ behavior; refers not only to a physical location but also to the personal experiences and cultural background that participants bring to a conversation.
physiological noise
involves biological factors that interfere with accurate reception: illness, fatigue, hearing loss, etc.
psychological noise
forces within that interfere with the ability to understand a message accurately.
communication
a transactional process involving participants who occupy different but overlapping environments and create relationships through the exchange of messages, many of which are affected by external, physiological, and psychological noise; it is intentional, irreversible, unrepeatable, has a content and a relational dimension.
content dimension of communication
involves the information being explicitly discussed.
relational dimension of com
expresses how you feel about the other person: whether you like of dislike the person, feel in control of subordinate, feel comfortable or anxious, etc.
quantitative definition of interpersonal communication
this type of intercom includes any interaction between two people, usually face to face; also dyadic
qualitative definition of interpersonal com
this type of intercom occurs when people treat one another as unique individuals, regardless of the context in which the interaction occurs or the number of people involved. KEY FEATURES: uniqueness (unique rules and roles), irreplaceability, interdependence, disclosure, intrinsic rewards,
impersonal communication
opposite of intercom; communication not group, public or mass
competent communication
this type of com involves achieving one’s goals in a manner that in most cases maintains or enhances the relationship in which it occurs; seeks to be both effective and appropriate; this is situational, relational, can be learned
cognitive complexity
this describes the ability to construct a variety of frameworks for viewing an issue.
empathy
this involves feeling and experiencing another person’s situation almost as they do.
self-monitoring
the process of paying close attention to one’s behavior and using these observations to shape the way one behaves.
mindfulness
awareness of your own behavior and that of others
passive observation
involves noticing what behaviors members of a different culture use and using these insights to communicate in ways that are most effective
active strategies
include reading, watching films, asking experts and members of another culture how to behave, as well as taking academic courses related to intercultural com and diversity
self-disclosure
involves volunteering personal info to people from the other culture with whom you want to communicate.
