chapter 1

Question 1

organizational behavior refers

Answer 1

study-individual mannerisms-group dynamics

Question 2

change

Answer 2

transformation or modification- stakeholders

Question 3

challenges

Answer 3

the call to competition, contest, battle

Question 4

variables affects HB at work

Answer 4

performance appraisal

Question 5

internal perspective of HB

Answer 5

past experiences of an individual

Question 6

proponents of internal perspective

Answer 6

individual’s thought

Question 7

true statement about internal perspective of HB

Answer 7

psychodynamically oriented

Question 8

Daisy, a programmer at AITech

Answer 8

internal perspective

Question 9

focuses on factors outside an individual

Answer 9

external

Question 10

true of the external perspective of human behavior

Answer 10

focuses on environmental forces

Question 11

Ben, an employee at Pacey,

Answer 11

external

Question 12

Kurt Lewin combined internal and external perspectives with his
claim that behavior is a function of:

Answer 12

both a person and his or her environment.

Question 13

interdisciplinary influences on organizational behavior

Answer 13

psychology

Question 14

true of psychology

Answer 14

traces its origins to philosophy and the science of physiology

Question 15

science of society, has contributed greatly to our knowledge of group and intergroup dynamics

Answer 15

sociology

Question 16

true of sociology

Answer 16

focuses on the variety of roles

Question 17

applied science of energy and matter.

Answer 17

engineering

Question 18

Lindock Corp., an electronics manufacturer,

Answer 18

engineering

Question 19

interdisciplinary influences on organizational behavior, _____ is the science of human learned
behavior.

Answer 19

psychology

Question 20

study of overseeing activities and supervising people

Answer 20

managerment

Question 21

first discipline to take the modern corporation

Answer 21

managerment

Question 22

true of management?

Answer 22

includes the design, implementation, and supervision

Question 23

focuses on both physical and psychological health

Answer 23

biology

Question 24

gained increasing attention as a way to prevent medical problems

Answer 24

ergonomics

Question 25

true of medicine

Answer 25

focuses on both physical and industrial mental health.

Question 26

people become _____ in the midst of change.

Answer 26

rigid and reactive

Question 27

E-Wisdom, a publishing company

Answer 27

potential for data loss

Question 28

Eric Brown, which of the following is an action step for adapting to change?

Answer 28

Having a positive attitude

Question 29

the _____ of an organization is its mission, purpose, or goal
for existing.

Answer 29

people

Question 30

the _____ is the wide range of tools, knowledge, and/or
techniques used to transform inputs into outputs.

Answer 30

technology

Question 31

a major internal component of
organizations

Answer 31

technology

Question 32

the _____ are the human resources of an organization.

Answer 32

people

Question 33

_____ involves the systems of communication, authority and
roles, and workflow.

Answer 33

structure

Question 34

Federal regulators are part of an organization’s:

Answer 34

external task environment.

Question 35

true of inputs?

Answer 35

human, informational, material, and financial resources

Question 36

_____ are the materials and resources as they are transformed by an organization’s technology component.

Answer 36

throughputs

Question 37

contributes to trust in organization–stakeholder relationships?

Answer 37

Organizational transparency

Question 38

true of a formal organization

Answer 38

It enables people to think of an organization in logical and rational ways

Question 39

unofficial and less visible part of an organization

Answer 39

informal organization

Question 40

true of the informal elements of an organization?

Answer 40

points of diagnostic and intervention activities