chapter 1 Flashcards
10 điểm
organizational behavior refers
study-individual mannerisms-group dynamics
change
transformation or modification- stakeholders
challenges
the call to competition, contest, battle
variables affects HB at work
performance appraisal
internal perspective of HB
past experiences of an individual
proponents of internal perspective
individual’s thought
true statement about internal perspective of HB
psychodynamically oriented
Daisy, a programmer at AITech
internal perspective
focuses on factors outside an individual
external
true of the external perspective of human behavior
focuses on environmental forces
Ben, an employee at Pacey,
external
Kurt Lewin combined internal and external perspectives with his
claim that behavior is a function of:
both a person and his or her environment.
interdisciplinary influences on organizational behavior
psychology
true of psychology
traces its origins to philosophy and the science of physiology
science of society, has contributed greatly to our knowledge of group and intergroup dynamics
sociology
true of sociology
focuses on the variety of roles
applied science of energy and matter.
engineering
Lindock Corp., an electronics manufacturer,
engineering
interdisciplinary influences on organizational behavior, _____ is the science of human learned
behavior.
psychology
study of overseeing activities and supervising people
managerment
first discipline to take the modern corporation
managerment
true of management?
includes the design, implementation, and supervision
focuses on both physical and psychological health
biology
gained increasing attention as a way to prevent medical problems
ergonomics
true of medicine
focuses on both physical and industrial mental health.
people become _____ in the midst of change.
rigid and reactive
E-Wisdom, a publishing company
potential for data loss
Eric Brown, which of the following is an action step for adapting to change?
Having a positive attitude
the _____ of an organization is its mission, purpose, or goal
for existing.
people
the _____ is the wide range of tools, knowledge, and/or
techniques used to transform inputs into outputs.
technology
a major internal component of
organizations
technology
the _____ are the human resources of an organization.
people
_____ involves the systems of communication, authority and
roles, and workflow.
structure
Federal regulators are part of an organization’s:
external task environment.
true of inputs?
human, informational, material, and financial resources
_____ are the materials and resources as they are transformed by an organization’s technology component.
throughputs
contributes to trust in organization–stakeholder relationships?
Organizational transparency
true of a formal organization
It enables people to think of an organization in logical and rational ways
unofficial and less visible part of an organization
informal organization
true of the informal elements of an organization?
points of diagnostic and intervention activities
