Chapter 1 Flashcards
People who spend most of their workday creating, using, and distributing information
Knowledge workers
Information systems support an organization’s business processes, operations, decision-making,
and strategies for competitive advantage
Roles of IS in business
Using IT to reengineer business processes to
support e-business operations.
Support of business processes
and operations
Using Web-based decision support systems to support sales managers.
Support of business decision
making
Using information technology for e-commerce to gain a strategic advantage over competitors.
Support of strategies for
competitive advantage
A system that uses people, hardware, software, and network resources to collect, transform, and disseminate information within an organization.
Information Systek
An information system that uses computers and their hardware and software.
Computer-based information system
Anyone who uses an information system or the information it produces
End-users
Applications using the Internet, corporate
intranets, and inter-organizational extranets for e-business operations, e-commerce, and enterprise
collaboration.
E-business applications
The buying, selling, marketing, and servicing of products over the Internet and other networks.
E-commerce
Groupware tools to support collaboration among networked teams.
Enterprise collaboration
systems
A group of interrelated components with a clearly defined boundary working together toward the attainment of a common goal.
Systems
Data about a system’s performance.
Feedback
- Making adjustments to a system’s components so that it operates properly.
Control
Facts or observations.
Data
Data that have been placed into a meaningful
context for an end user.
Information
Converting data into information is a type of this kind of activity
Information system
activities
An information system uses people, hardware, software, network, and data resources to perform input, processing, output, storage, and control activities that transform data resources into information products.
Information system model
Machines and media
Hardware resources
Computers, disk drives, video monitors, and
printers are examples
Machines
Magnetic disks, optical disks, and paper forms are examples.
Media
Programs and procedures
Software resources
A set of instructions for a computer.
Programs
A set of instructions for people.
Procedures
End users and information systems professionals.
People Resources
Using the keyboard of a computer to enter data
Input
Computing loan payments.
Processing
Printing a letter you wrote using a computer.
Output
Saving a copy of the letter on a magnetic disk.
Storage
Having a sales receipt as proof of a purchase.
Control
Information systems can be classified into
operations, management, and other categories.
Types of information systems
Includes transaction processing, process control, and end-user collaboration systems.
Operations support systems
Includes management information, decision
support, and executive information systems
Management support
systems
Information systems that perform transaction processing and provide information to managers across the boundaries of functional business
areas
Cross-functional informational
system
Internet-like networks and Web sites inside a
company.
Intranet
Interorganizational Internet-like networks among
trading partners.
Extranet
Using the Internet, intranets, and extranets to empower internal business operations, e-commerce, and enterprise collaboration
E-business
Information systems that focus on operational and managerial applications in support of basic business functions such as accounting or
marketing.
Functional business systems
Data should be viewed the same way as any
organizational resource that must be managed
effectively to benefit all stakeholders in an
organization.
Data resources
A major challenge for business managers and professionals today in solving business problems.
Developing successful information
system solutions
Examples include messages, reports, forms, and graphic images, which may be provided by video displays, audio responses, paper products, and multimedia
Information products
These include communications media and
network infrastructure.
Network resources
People who develop and operate information
systems.
IS specialists
The execution of a set of activities in order to
convert data into information.
Data or information
processing
