chapter 1

Question 1

Measure of what is produced divided by what is consumed

Answer 1

efficiency

Question 2

Measure of the extent to which a system attains its goals

Answer 2

effectiveness

Question 3

Specific objective of the system

Answer 3

System performance standard

Question 4

Knowledge of computer systems and equipment and the ways they function

Answer 4

Computer literacy

Question 5

Knowledge of how data and information are used by individuals, groups, and organizations

Consists of 3 elements:
Information Technology skills
Analysis & problem solving skills
Organizational and individual behavior skills

Answer 5

Information systems literacy