Chap 17 Flashcards
What are the frameworks of change?
Reactive change
Proactive change
Incremental change
Discontinuous Change
Reactive Change
change that occurs after a threat has affected the existing business
Proactive Change
anticipating a coming change and actively embracing it before the competition does
Incremental Change
small improvements to existing products and processes in order to improve the efficiency or make products and services more attractive to customers
Discontinuous Change
Typically requires new skills and capabilities and may also need significant new resources to implement; to succeed, these changes often require major shifts in structures and processes that can challenge the existing way of operating
Kotters Eight-Step Model
How leaders can implement of planned change
Create a sense of urgency for change
Form a powerful coalition
Create a vision for change
Communicate and role-model the vision widely
Remove obstacles
Create short term wins
Build on the change
Anchor the changes in the organization scheme
Resistance, what happens?
When change occurs there will be people who are with the change, those who are actively against and upfront about the change, however there are passively aggressive individuals who will derail the change by acting in secret.
