CH 14 Flashcards

1
Q

What are the three levels of organizational culture

A

Artifacts, Values, and assumptions

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2
Q

Organizational culture and levels

A

Organizational culture: a system of shared assumptions, values, and beliefs indicating what is appropriate and inappropriate behavior in a given organization

Levels:
Artifacts: The visible and table elements of culture

Values: Shared principals, standards, and goals

Assumptions: Taken for granted beliefs about human nature and reality

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3
Q

Profiles of Org Culture

A

Innovative cultures

Aggressive Cultures

Outcome-Oriented Cultures

Stable Cultures

People Oriented Cultures

Team Oriented Cultures

Detail Oriented Cultures

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4
Q

What are some non OCP cultures

A

Service Culture

Safety Culture

Strength Cultures

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5
Q

Innovative Cultures

A

Cultures that are flexible, adaptable, and experiment with new ideas.

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6
Q

Aggressive Cultures

A

Cultures that value competitiveness and outperforming competitors

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7
Q

Outcome Oriented Cultures

A

Cultures that emphasize achievement, results, and actions as important values

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8
Q

Stable Cultures

A

Cultures that are predictable, rule oriented, and bureaucratic

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9
Q

People Oriented Cultures

A

Cultures that value fairness, supportiveness, and respecting individual rights

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10
Q

Team-Oriented Cultures

A

Cultures that are collaborative and emphasize cooperation among employees

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11
Q

Service Culture

A

A culture that emphasizes high quality service

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11
Q

Detail Oriented Cultures

A

Cultures that emphasize precision, analytical decision making, and paying attention to details

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12
Q

Safety Culture

A

A culture that emphasizes safety as a strong workplace norm

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13
Q

Strength Culture

A

A culture that is shared by organizational members

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14
Q

Innovative cultures and types

A
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15
Q

Improving culture through change and leadership

A
16
Q

Culture and ethics

A

Look at how people behave when it comes to negotiate ethics follow-up and follow through promises positivity behind culture be honest help keep promises

Look at how people behave as far as being dishonest

17
Q
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18
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19
Q
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20
Q
A