Chap 11 Flashcards
Formal v. informal work groups
Formal Work Groups: Made up of managers, subordinates, or both with close association among group members that influence the behavior of individuals in the group
Informal work groups: Two or more individuals who are associated with one another in ways not prescribed by the formal organization
Tuckman’s Five-Stage Group Model
Forming
Storming
Norming
Performing
Adjourning
Forming
when the group comes together for the first time
Storming
The stage when participants focus less on keeping their guard up as they shed social facades, becoming more authentic and more argumentative
Norming
Stage when participants find it easy to establish their own ground rules (or norms) and define their operating procedures and goals
Performing
Stage when participants are not only getting the work done, but they also pay greater attention to how they are doing it
Adjourning
the stage when the group separates
Team Tasks (types)
Production Tasks
Idea-Generation Tasks
Problem-Solving Tasks
Task Interdependence
Pooled Interdependence
Sequential Interdependence
Reciprocal Interdependence
Outcome Interdependence
Production Tasks
Tasks that include making something such as building, product, or marketing plan
Idea-Generation
Creative tasks such as brainstorming a new direction or creating a new process
Problem-Solving Tasks
Refers to coming up with plans for actions and making decisions
Task Interdependence
The degree that team members are dependent upon one another to get information, support, or materials from other team members to be effective
Self-Managed Teams v. Empowered Teams
Self-Managed Teams: Team that manage themselves and do not report directly to a supervisor. Instead, team members select their own leader, and they may even take turns in their leadership role
Empowered teams: Teams that have the responsibility as well as the authority to achieve their goals
