changes in working practices. Flashcards

1
Q

why do working practices change overtime?

A

-social trends
-technology
-business objectives
-increased competition
-employees expectations
-legislation

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2
Q

what is flexible hours?

A

gives flexibility to the employer who does not offer employees a fixed number of hours per week but has the option to vary these to match demand.
e.g. working 10-3

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3
Q

what is homeworking?

A

the ability to work from home rather than travelling into the workplace.
made easier by advances in technology.

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4
Q

how are employees benefited?

A

-save money on travel
-cut down the commute
-closer to home
-better work life balance
-better morale/motivation/mental health

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5
Q

drawbacks for employees?

A

-might impact productivity
-own environment=distracted
-social interaction is minimised with face to face contact less.

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6
Q

benefits for owners?

A

-motivated workers
-pushes up that productivity
-profit
-reduced costs
-reduction in office equipment

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7
Q

drawbacks for owners?

A

-harder to measure productivity
-communication is harder
-impacted by distance

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8
Q

benefits for customers?

A

-customer service might be better
-may prefer online interaction
-better tech enables customers to have an instant access to employees

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9
Q

drawbacks for customers?

A

-cost and cutbacks businesses have had from WFH
-removal of tangible items.

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10
Q

benefits for the govenment?

A

-reduced pollution
-impact on CO2 emissions
-less people travelling to work
-less traffic/congestion
-higher employment.d

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11
Q

drawbacks for the government?

A

-tax reduction
-property tax
-unemployment rate impacted
-productivity of workers

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12
Q

what is part-time employment?

A

contracted less hours than full time (3 days etc)
offer greater flexibility to a business and more affordable option

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13
Q

benefits of part time employment and temporary staff?

A

-flexible workforce
-better able to match supply to demand
-not tied into paying workers when they aren’t being used to their full potential

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14
Q

drawbacks of temporary or part time staff?

A

-may be more transient
-may lack commitment
-recruitment and training costs may be high and not seen as value for money when employees are only with the business for a short period

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15
Q

what are temporary employees?

A

a person who is contracted to work for a business for a specifies period of time e.g. over Christmas
can be on full-time or part-time to help meet the short term needs of a business.

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16
Q

what is job sharing?

A

one position that would normally be filled by one person on a full time basis is shared between two people who each work part time.

17
Q

benefits of jo sharing

A

-flexibility
-better work life balance
-equal between the 2 people
-more skills between them both

18
Q

drawbacks of job sharing?

A

-must be managed effectively
-conflict between them if not organised properly
-if one leaves, the other is left to do both roles until another person is found

19
Q

what is a zero hour contract?

A

employees are not given any fixed or guaranteed hours, they are called in, and paid, only as and when needed.
Mcdonalds.

20
Q

what is hot desking?

A

desks or workspaces are not allocated to individuals on a permanent basis but just allocated as and when needed.

21
Q

define workforce planning?

A

the process of assessing current and future staffing needs.
allowing management to be proactive and plan for any changed in the future size or nature of the workforce.

22
Q

what are some strategies of workforce planning?

A

-training
-redeployment
-internal promotion
-external recruitment
-relocation
-restructuring.