appraisal and workforce performance Flashcards

1
Q

what is appraisal?

A

the process of monitoring and reviewing the performance of employees in the workplace.

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2
Q

benefits of appraisal to a business?

A

-provides feedback on employee performance
-share common goals
-can create a more motivated workforce
-informs reward systems and future HR

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3
Q

benefits of Appraisal to employees?

A

-linked to reward system
-identify training needs
-motivational
-opportunity to discuss progress and future

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4
Q

what is a superior’s assessment?

A

A top down review process whereby a subordinate’s performance is assessed by a superior.
the assessor is in direct and frequent contact with the employee.

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5
Q

what is a peer assessment?

A

A horizontal review process where an employee’s performance is reviewed by colleagues working at the same level.
-reduces bias
-less intimidating

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6
Q

what is a self assessment?

A

employees review and form judgements on their own performance.

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7
Q

what is a 360 degree assessment?

A

includes all of the appraisals

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8
Q

what is work force performance?

A

measures a business uses to assess the effectiveness of the workforce in achieving targets.
will help inform decision making.

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9
Q

what is labour productivity?

A

a measure of workforce performance that looks at output per worker.
calculated as:
total output /
number of workers

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10
Q

what is absenteeism?

A

the number of staff who miss work as a proportion of the total number of staff.
calculated as:
number of staff absent per time period /
total number of staff days worked per time period
X 100

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11
Q

What is labour turnover?

A

the rate of change in a firm’s labour force.
calculated as:
umber of staff leaving/ x 100 ​Average number of staff​

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