appraisal and workforce performance Flashcards
what is appraisal?
the process of monitoring and reviewing the performance of employees in the workplace.
benefits of appraisal to a business?
-provides feedback on employee performance
-share common goals
-can create a more motivated workforce
-informs reward systems and future HR
benefits of Appraisal to employees?
-linked to reward system
-identify training needs
-motivational
-opportunity to discuss progress and future
what is a superior’s assessment?
A top down review process whereby a subordinate’s performance is assessed by a superior.
the assessor is in direct and frequent contact with the employee.
what is a peer assessment?
A horizontal review process where an employee’s performance is reviewed by colleagues working at the same level.
-reduces bias
-less intimidating
what is a self assessment?
employees review and form judgements on their own performance.
what is a 360 degree assessment?
includes all of the appraisals
what is work force performance?
measures a business uses to assess the effectiveness of the workforce in achieving targets.
will help inform decision making.
what is labour productivity?
a measure of workforce performance that looks at output per worker.
calculated as:
total output /
number of workers
what is absenteeism?
the number of staff who miss work as a proportion of the total number of staff.
calculated as:
number of staff absent per time period /
total number of staff days worked per time period
X 100
What is labour turnover?
the rate of change in a firm’s labour force.
calculated as:
umber of staff leaving/ x 100 Average number of staff