challenging interaction Flashcards
1
Q
what patient factors contribute
A
- personality
- attitudes
- illness behaviour
- culture
2
Q
what doctor factors contribute
A
- burnout
- distracted
- depressed
- junior
3
Q
what illness factors contribute
A
- complexity
- chronic
- treatable?
4
Q
what system factors contribute
A
- economic
- health system
- isolation
- relationships
5
Q
define transference
A
unconsciously transfer feelings & attitudes from person or situation from past on to person or situation in the present
6
Q
define countertransference
A
conscious response that is elicit in the therapist by the patients unconscious transference communications (feelings and thoughts)
7
Q
REBELS framework
A
Recognise there is a problem Empathise Boundary setting Emphasise the patients interests Language inclusive Solution focused
