CH9 Flashcards
This chapter is pretty easy, so most of the flashcards are for you to better understand and memorize the context of the material.
Unintegrated information systems make it difficult to collaborate and share information. This is __________. and it leads to missed ________, increased ______, and lost _______.
Computer Waste, opportunities,
Systems acquired in different organizational units that perform the same functions. This is __________. And it leads to Increases in ______ and ________ costs
Computer Waste, hardware and software.
Improper use of information systems and resources by employees. This is __________.
Such as, Sending texts and personal email, playing computer games, surfing the Web, shopping online, checking for updates on Instagram or Facebook, etc.
Computer Waste
(Preventing Computer-Related Waste and Mistakes) IS efficiency and effectiveness involves: establishing, implementing, montioring, and reviewing _______ and __________.
policies and procedures
________ are microchips with antenna. Embedded in many of the products we buy, e.g., medicine containers, clothing, computer printers, car keys, library books, tires
RFID tags
T/F: RFID tags generate radio transmissions that, if appropriate measures are not taken, can lead to potential privacy concerns.
true
_______ is a means of acquiring data through sensor-enhanced mobile devices.
Mobile crowd sensing (MCS)
(for understanding)
what are the three cases of Computer waste?
- improper use of information systems and resources
- acquiring different systems that perform the same functions
- unintegrated information systems
T/F: Clear expectations is a common cause of computer-related mistakes.
F, unclear expectations
Mishandling of computer output is an example of Computer-related _________.
mistakes
T/F: Adequate planning for and control of equipment malfunctions is an example of Computer-related mistake.
F, inadequate
T/F: Training programs as well as manuals and documents covering the use and maintenance of information systems, are ways of establishing policies and procedures.
true, they can help prevent computer waste and mistakes.
In terms of implementing policies and procedures, Companies develop policies with advice from an ________ or ________ auditing group.
internal or external
T/F: In terms of implementing policies and procedures, Some companies develop policies with advice from an internal or external auditing group.
F, most companies.
T/F: The process of implementing policies and procedures is similar in every organization.
F, varies by organizations.
T/F: Monitor routine practices and do NOT take corrective action.
F, take corrective action if necessary
A way to monitor policies and procedures, is to implement ______ _______ to measure actual results against established goals, such as: Percentage of end-user reports produced on time, Percentage of data-input errors detected, Number of input transactions entered per eight-hour shift.
internal audits
T/F: Audits can also be used to track the amount of time employees spend on non-work-related Web sites.
true
T/F: Questions to be answered during a review of policies and procedures: “Does the organization plan any new activities in the future? Who will handle them and what must be done?”
true
Issue of _______ deals with the right to be left alone or to be withdrawn from public view.
privacy
T/F: Data is constantly being collected and stored on each of us. The data is often distributed over easily accessed networks without our knowledge or consent. This is an example of network issues only.
F, privacy issues
T/F: Employers use technology and corporate policies to manage worker productivity and protect the use of IS resources.
true
T/F: Most employers have a policy that explicitly eliminates any expectation of privacy when an employee uses any company-owned computer, server, or e-mail system.
true
T/F: Most organizations maintain privacy policies.
true
T/F: While information systems increase productivity and efficiency, there are inherent concerns with their use.
true
______ issues deal with what is generally considered right or wrong.
Ethical
T/F: IS professionals are often faced with their own unique set of ethical challenges.
true
T/F: Some IS professional organizations have developed code of ethics to guide people working in IS professions.
true
T/F: Ethical behavior does not conform to generally accepted social norms.
F, it conforms.
T/F: Ethics are one’s personal beliefs about right and wrong.
F, Morals
________ is a system of rules that tells us what we can and cannot do.
Law
