CH9

Question 1

Unintegrated information systems make it difficult to collaborate and share information. This is __________. and it leads to missed ________, increased ______, and lost _______.

Answer 1

Computer Waste, opportunities,

Question 2

Systems acquired in different organizational units that perform the same functions. This is __________. And it leads to Increases in ______ and ________ costs

Answer 2

Computer Waste, hardware and software.

Question 3

Improper use of information systems and resources by employees. This is __________.
Such as, Sending texts and personal email, playing computer games, surfing the Web, shopping online, checking for updates on Instagram or Facebook, etc.

Answer 3

Computer Waste

Question 4

(Preventing Computer-Related Waste and Mistakes) IS efficiency and effectiveness involves: establishing, implementing, montioring, and reviewing _______ and __________.

Answer 4

policies and procedures

Question 5

________ are microchips with antenna. Embedded in many of the products we buy, e.g., medicine containers, clothing, computer printers, car keys, library books, tires

Answer 5

RFID tags

Question 6

T/F: RFID tags generate radio transmissions that, if appropriate measures are not taken, can lead to potential privacy concerns.

Answer 6

true

Question 7

_______ is a means of acquiring data through sensor-enhanced mobile devices.

Answer 7

Mobile crowd sensing (MCS)

Question 8

(for understanding)
what are the three cases of Computer waste?

Answer 8

• improper use of information systems and resources
• acquiring different systems that perform the same functions
• unintegrated information systems

Question 9

T/F: Clear expectations is a common cause of computer-related mistakes.

Answer 9

F, unclear expectations

Question 10

Mishandling of computer output is an example of Computer-related _________.

Answer 10

mistakes

Question 11

T/F: Adequate planning for and control of equipment malfunctions is an example of Computer-related mistake.

Answer 11

F, inadequate

Question 12

T/F: Training programs as well as manuals and documents covering the use and maintenance of information systems, are ways of establishing policies and procedures.

Answer 12

true, they can help prevent computer waste and mistakes.

Question 13

In terms of implementing policies and procedures, Companies develop policies with advice from an ________ or ________ auditing group.

Answer 13

internal or external

Question 14

T/F: In terms of implementing policies and procedures, Some companies develop policies with advice from an internal or external auditing group.

Answer 14

F, most companies.

Question 15

T/F: The process of implementing policies and procedures is similar in every organization.

Answer 15

F, varies by organizations.

Question 16

T/F: Monitor routine practices and do NOT take corrective action.

Answer 16

F, take corrective action if necessary

Question 17

A way to monitor policies and procedures, is to implement ______ _______ to measure actual results against established goals, such as: Percentage of end-user reports produced on time, Percentage of data-input errors detected, Number of input transactions entered per eight-hour shift.

Answer 17

internal audits

Question 18

T/F: Audits can also be used to track the amount of time employees spend on non-work-related Web sites.

Answer 18

true

Question 19

T/F: Questions to be answered during a review of policies and procedures: “Does the organization plan any new activities in the future? Who will handle them and what must be done?”

Answer 19

true

Question 20

Issue of _______ deals with the right to be left alone or to be withdrawn from public view.

Answer 20

privacy

Question 21

T/F: Data is constantly being collected and stored on each of us. The data is often distributed over easily accessed networks without our knowledge or consent. This is an example of network issues only.

Answer 21

F, privacy issues

Question 22

T/F: Employers use technology and corporate policies to manage worker productivity and protect the use of IS resources.

Answer 22

true

Question 23

T/F: Most employers have a policy that explicitly eliminates any expectation of privacy when an employee uses any company-owned computer, server, or e-mail system.

Answer 23

true

Question 24

T/F: Most organizations maintain privacy policies.

Answer 24

true

Question 25

T/F: While information systems increase productivity and efficiency, there are inherent concerns with their use.

Answer 25

true

Question 26

______ issues deal with what is generally considered right or wrong.

Answer 26

Ethical

Question 27

T/F: IS professionals are often faced with their own unique set of ethical challenges.

Answer 27

true

Question 28

T/F: Some IS professional organizations have developed code of ethics to guide people working in IS professions.

Answer 28

true

Question 29

T/F: Ethical behavior does not conform to generally accepted social norms.

Answer 29

F, it conforms.

Question 30

T/F: Ethics are one’s personal beliefs about right and wrong.

Answer 30

F, Morals

Question 31

________ is a system of rules that tells us what we can and cannot do.

Answer 31

Law