CH1 Flashcards

1
Q

One of an organization’s most valuable resources

A

information

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2
Q

raw facts

A

data

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3
Q

collection of data that is organized

A

information

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4
Q

set of logically related tasks performed to achieve a defined outcome.

A

process

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5
Q

T/F: Turning data into information is a process.

A

true

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6
Q

awareness and understanding of a set of information and the ways it can be made useful to support a task

A

knowledge

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7
Q

the process of defining relationships among data to create useful information requires ________

A

knowledge

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8
Q

types of data

A

audio, image, alphanumeric, video

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9
Q

a set of interrelated elements that collect (input), process, store, disseminate data and information, and provides a feedback mechanism to monitor and control its operation to make sure it continues to meet its goals and objectives.

A

information system (IS)

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10
Q

a single set of hardware, software, databases, networks, people, and procedures that are configured to collect, manipulate, store, and process data into information.

A

a computer-based information system (CBIS)

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11
Q

An organization’s technology infrastructure includes:

A

hardware, software, people, procedures, databases and networks.

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12
Q

it defines the steps to follow to achieve a specific end result.

A

procedure.

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13
Q

entering a custom order, paying a supplier invoice, or requesting a current inventiory report are all examples of:

A

procedures

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14
Q

using a _____ involves setting and following many procedures, including those for the operation, maintenance, and security of the system.

A

CBIS

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15
Q

Information systems can be divided into three types:

A

Personal IS, Group IS, and Enterprise IS

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16
Q

includes information systems that improve the productivity of indiviual users.

A

Personal IS

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17
Q

includes information systems that improve communications and support collaboration among members of a workgroup.

A

Group IS

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18
Q

includes information systems that organizations use to define structures interactions among their own employees and/or external customers, suppliers, goverment agencies, etc…

A

Enterprise IS

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19
Q

certain key organizational complements that must be in place for each type of IS:

A

well-trained workers, system support, better teamwork, redesigned processes, and new decision rights.

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20
Q

Email, instant messaging, project management software are examples of (Group IS/Enterprise IS/Personal IS):

A

Group IS

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21
Q

Increased standardization and ability to monitor work are benefits of (Workgroup IS/Enterprise IS)

A

Enterprise IS

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22
Q

consists of computer equipment used to perform input, processing, storage, and output activities.

A

hardware

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23
Q

consists of the computer programs that govern the operation of a particular computing device.

A

software

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24
Q

What are the two types of software?

A

system software, and application software.

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25
Q

this software oversees basic computer operations such as start-up, controls access to system resources, and manages memory and files.

A

system software

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26
Q

this software allows you to accomplish specific tasks, including editing text documents, creating graphs, and playing games.

A

application software

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27
Q

an organized collection of facts and information, typically consisting of two or more related data files.

A

database.

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28
Q

________ can contain facts and information on customers, employees, inventory, sales, online purchases, etc…

A

database

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29
Q

a database that stores large amounts of historical data in a form that readily supports analysis and management decision making.

A

data warehouse

30
Q

raw data is extracted from various sources, transformed into a format that will support analysis, and then loaded into the data warehouse.

A

Extract-transform-lead (ETL) process

31
Q

a term used to describe data collections that are so enormous that traditional data management software, hardware, and analysis processes are incapable of dealing with them.

A

big data

32
Q

connect computers and equipment in a room, building, campus, city, or globally to enable electronic communication.

A

networks

33
Q

world’s largest computer network

A

internet

34
Q

a service provider organization owns and manages the hardware, software, networking, and storage devices in order to provide share resources to users via the internet.

A

public cloud meeting

35
Q

enable communication, collaboration, search functions, and information sharing between member of an organization using a web browser

A

intranet

36
Q

a network based on web technologies that allows selected outsiders to access authorized resources of a company’s intranet

A

extranet

37
Q

a network of physical objects embedded with sensors, processors, software, and network connectivity capability to enable them to exchange data with the manufacturer of the device, device operators, and other connected devices.

A

Internet of things (IoT)

38
Q

the internet which encompasses not only machine-to machine but also people-to-people machine connections

A

Internet of everything (IoE)

39
Q

______ involves the exchange of money for goods and services over electronic networks.

A

e-commerce

40
Q

benefits of _________ include build new revenue streams, create and enhance relationships with customers and buisness partners, and improve operating efficiencies.

A

e-commerce

41
Q

the use of mobile, wireless devices to place orders and conduct buisness

A

mobile commerce (m-commerce)

42
Q

T/F: mobile commerce is used to support goverment-to-citizen e-commerce.

A

true, it supports all forms of e-commerce

43
Q

use of information systems and the internet to perform business-related tasks and functions.

A

E-business

44
Q

Any business related exchange, such as payments to employees and suppliers and sales to customers.

A

transaction

45
Q

______ is used to perform and record completed business transactions.

A

Transaction processing system (TPS)

46
Q

________ provides routine information to managers and decision makers.

A

MIS

47
Q

T/F: MIS focuses on operational efficiency.

A

true

48
Q

provides standard reports generated with data and information from the TPS or ERP.

A

MIS

49
Q

ERP

A

Enterprise resource planning

50
Q

a set of integrated programs that manages the vital buisness operations for an entire multisite, global organization.

A

ERP

51
Q

T/F: most MIS systems provide integrated software to support manufacturing and finance.

A

F, ERP (enterprise resource planning)

52
Q

ERP also provides support for business ______ and _____.

A

analytics and e-business

53
Q

includes a wide range of applications, practices, and technologies, for the extraction, transformation, integration, visualization, analysis, interpretation, and presentation of data to support improved decision making.

A

business intelligence (BI)

54
Q

the extensive use of data and quantitative analysis to support fact-based decision making within organizations.

A

Buisness analytics

55
Q

KMSs

A

knowledge management systems

56
Q

an organized collection of people, procedures, software, databases, and devices that stores and retrieves knowledge, improves collaboration, locates knowledge sources, captures and uses knowledge, and enhances the knowledge management process

A

KMSs

57
Q

a temporary endeavor undertaken to create a unique product, service, or result

A

projects

58
Q

T/F: A project attempts to achieve specific business objectives and is subject to certain constraints.

A

true

59
Q

process used to obtain the information system resources needed to provide the services necessary to meet a specific set of needs.

A

system acquisition

60
Q

the activity of building information systems to meet users’ needs

A

system development

61
Q

T/F: the speed and widespread uses of information systems, opens users to a variety of threats from unethical people.

A

true

62
Q

_______ are motivated by the potential for monetary gain.

A

cybercriminals

63
Q

the intimidation of a goverment or a civilian population by using information technology to disable national infrustractor to achieve political, religious, or ideological goals.

A

cyberterrorism

64
Q

a set of beliefs about right and wrong behavior

A

ethics

65
Q

conforms to generally accepted social norms

A

ethical behavior

66
Q

the control or suppression of the publishing or accessing of information on the internet

A

internet censorship

67
Q

a term used to describe the gulf between those who do and don’t have access to modern information and communications technology.

A

digital divide

68
Q

the principle that internet service providers (ISPs) should be required to treat all internet traffic running over their networks the same.

A

net neutrality

69
Q

A set of shared IS resources that form the foundation of each computer-based information system

A

Technology infrastructure

70
Q

T/F: people are the most important element in computer-based information systems.

A

True

71
Q

An organizations infrastructure technology forms the foundation upon which its ______ and _______ are built

A

Systems, applications

72
Q

T/F: accuracy and
completeness are critical for data used in accounting for the management of company assets, while it is not as important as timeliness in market intelligence data.

A

true