CH2 Flashcards
a group of people that is structured and managed to meet its mission or set of group goals
organization
organizations are ____ systems, they affect and are affected by their surrounding environments
open
a series (chain) of activites that an organization performs to transform inputs into outputs
value chain
T/F: In a value chain, the value of the input is increased.
true
encompasses all the activites required to get the right product into the right consumer’s hands in the right quantity at the right time and at the right cost.
supply chain management (SCM)
supply chain organizations are “linked” together through _____ flows and _____ flows.
physical, information
positive ________ is a key ingredient for any successful organization.
change
key value chain in a manufacturing organization
supply chain
the primary and support activities of the manufacturing supply chain:
- inbound logistics (raw material)
- operations (storage)
- outbound logistics (shipping)
- marketing and sales (promotion)
- services (customer service)
Information System can play an integral role in the supply chain process: by providing ________, aiding product ____________, _____________ output.
input, transformation, producing
a group of individuals whose members are distributed geographically, but work as a coherent unit through the use of information systems technology.
virtual team
what are the types of innovation?
disruptive, sustaining
the application of new ideas to the products, processes, and activities of a firm, leading to increased value.
innovation
a catalyst for the growth and sucess of an organization
innovation
results in enhancements to existing products, services, ways of operating.
sustaining innovation
one that initially provides a lower level of performance than the marketplace has grown to accept.
disruptive innovation
which one of the types of innovations improves to provide new performance characteristics?
disruptive innovation