Ch2 Strategy, Organizational Design And Effectiveness

Question 1

Define mission

Answer 1

A mission is an officially stated goal which describes the organization’s vision, its shared values and beliefs, and its reason for being.

Question 2

What are the two types of goals? describe them.

Answer 2

Officially stated goals which is essentially the mission And operative goals which is what the organization actually pursues

Question 3

List some examples of operative goals

Answer 3

Overall performance (profitability)
Resources
Market (market share)
Employee development (Training, promotion, safety, and growth)
Innovation and change 
Productivity

Question 4

Why shouldn’t organization state their goals?

Answer 4

Because goals provide legitimacy, guidance, motivation, and measures

Question 5

List and describe porters competitive strategies

Answer 5

Differentiation: differentiation strategy is used to distinguish products or services from others in the industry
Low-cost leadership: low-cost leadership tries to increase market share by emphasizing low cost compared to competitors
Focus: the organization concentrates on a specific regional market or buyer group

Question 6

Draw Porter’s competitive strategy matrix

Answer 6

X axis: competitive advantage
Y-axis: competitive scope
Low-cost leadership has low-cost and broad scope
Differentiation is unique and has broad scope
Focused low-cost leadership has a low-cost and narrow scope
Focus differentiation is unique and has narrow scope

Question 7

Describe Miles and Snow’s strategy typology

Answer 7

Managers seek to formulate strategies will be congruent with the external environment. The four strategies that can be developed are the prospector, the defender, the analyzer, and the reactor.

Question 8

Describe the prospecter strategy

Answer 8

The Prospecter strategy is to innovate, take risks, seek new opportunities, and grow.

Question 9

Describe the defender strategy

Answer 9

The defender strategy is concerned with stability by holding on to current customers.

Question 10

Describe the analyzer strategy

Answer 10

The analyzer strategy tries to maintain a stable business while innovating on the periphery.

Question 11

Describe the reactor strategy

Answer 11

The reactor strategy involves responding to environmental threats and opportunities in an ad hoc fashion.

Question 12

Define strategy

Answer 12

Strategy is an approach to business in the foreseeable future. It involves interacting with the competitive environment to achieve organizational goals.

Question 13

contingency effectiveness approaches

Answer 13

Resource-based approach
internal process approach
goal approach

Question 14

Describe the resource-based approach

Answer 14

Resource-based approach processes effectiveness by observing beginning the process of evaluating whether the organization effectively tends resources necessary for high-performance

Question 15

Describe internal process approach

Answer 15

Internal process approach looks at internal activities and assesses effectiveness by indicators of internal health and deficiency.

Question 16

Describe goal approach

Answer 16

The goal approach to organizational effectiveness is concerned with the output side and whether the organization achieves its goals in terms of desired levels of output.