Ch13 Conflict Power And Politics Flashcards
What are four sources of conflict?
Goal incompatibility
Differentiation
Task interdependence
Limited resources
What are some potential sources of conflict?
Goal incompatibility
differentiation
task interdependence
limited resources
Define Intergroup conflict
Intergroup conflict can be defined as the behavior that occurs among organizational groups when participants identify with one group and perceive that other groups may block their groups goal achievement or expectations.
Differentiation is a source of conflict. What does differentiation refer to?
Differentiation refers to the differences in cognitive and emotional orientations among managers in different functional departments.
When conflict is low, ______model describes the organization. When conflict is high, ______model describes organization.
Rational, political
Define power
Power is the potential ability of one person to influence other people to carry out orders or to do something they would not otherwise have done.
What are the five types of power?
- Legitimate power
- Reward power
- Coercive power - punish
- Referent power - personal characteristics
- Expert power
What are the five power sources?
- Dependency
- Financial resources
- Centrality - reflects how directly their role is in the primary activity
- Non-substitutability
- Coping with uncertainty - reducing it
Define politics
Politics is the use of power to influence decisions in order to achieve a particular outcome
Describe network centrality
network centrality means being centrally located in the organization and having access to information and people that are critical to the company’s success.
What are some vertical sources of power?
- Formal position
- resources
- control of decision premises and information
- network centrality
- people
What does network centrality refer to?
Network centrality means being centrally located in the organization having access to information and people that are critical to the company’s success.
What are the horizontal sources of power?
Strategic contingencies
power sources
Describe strategic contingencies
Strategic contingency is our events and activities both inside and outside organization that are essential for attaining organizational goals
What does network centrality refer to?
Network centrality refers to the situation in which organizations top executives surround themselves with a group of loyal subordinates in order to keep appraised of the events taking place within the organization.
