Ch12 Decision Making Process

Question 1

Define programmed decisions

Answer 1

Programmed decisions are repetitive and well defined, and procedures exist for resolving the problem.

Question 2

Define nonprogrammed decisions

Answer 2

Nonprogrammed decisions are novel, ill structured, and poorly defined, and no procedure exists for solving the problem.

Question 3

Describe the rational approach for individual decision-making

Answer 3

The rational approach to individual decision-making involves a systematic analysis of the problem followed by choice and implementation of a logical step-by-step sequence.

Question 4

Describe the bounded rationality perspective of individual decision-making

Answer 4

Bounded rationality perspective describes how decisions actually have to be made under severe time and resource constraints.

Question 5

Describe Mintzberg’s Incremental decision process model

Answer 5

Identification phase
Development phase
Selection thing
Dynamic factors

Question 6

What are the two individual level decision-making processes used by managers?

Answer 6

Rational approach and bounded rationality perspective

Question 7

According to the Carnegie model, decisions are made to satisfice rather than to optimize problem solutions. What does satisfice mean?

Answer 7

Satisficing means organizations except a satisfactory rather than a maximum level of performance, enabling them to achieve several goals simultaneously.

Question 8

Describe the garbage can model

Answer 8

The garbage can model deals with the pattern or flow of multiple decisions within organizations.

Question 9

List for consequences of using the garbage can model

Answer 9

1. Solutions may be proposed even when problems do not exist
2. Choices are made with they would solving problems
3. Problems may persist without being solved
4. Few problems are solved