Ch.1 Intro Flashcards
The planning, scheduling, and control of the activities that TRANSFORM inputs into finished goods and services
is the definition of
Operations Management
A Transformation Process that Inputs transforms to Outputs
Operations
”A network of manufacturers and service providers that work together to convert and move goods from the raw materials stage through to the end user” is the definition of
Supply Chain
Mngt of activities & relationships to
max. Cx Value &
Sustainable Compeitive Adv.
Supply Chain Mngt
A Framework of
Processes / Relationships / Metrics
descriptions that define SC Mngt
Supply Chain Operations Reference
(SCOR) Model
In SCOR model, which activity
Balance Demand Req.
against Resources
& Communicate to Participants
Planning Activities
In SCOR model, which activity
Identify / Develop / Contract w/ Suppliers
& Schedule Delivery of G/S
Sourcing Activities
In SCOR model, which activity
Produce actual G/S
Make/Production Activities
In SCOR model, which activity
Include Entering
Cx Orders/Delivery Dates
and Storing/Moving Goods
to destination
Delivery Activities
In SCOR model, which activity
Return & Process Defective/Excess Products
Return Activities
3 Trends of OSC
- Agility
Recalculate plans & Deliver comparable cost/quality/srv - IT
- People
Relationship Mgnt most difficult
Use IT to automate business transactions
E-Commerce
Identify OSC Activity /
Key Inter-Func. /
Key Inter-Org. Participants
Manage movement of goods in SC
Logistics
Mktg. / Eng.
Sup. / Cx.
Identify OSC Activity /
Key Inter-Func. /
Key Inter-Org. Participants
Identify & qualify suppliers; manage buyer-supplier relationships
Purchasing
Eng. / Fin. / Mktg.
Sup.
Identify OSC Activity /
Key Inter-Func. /
Key Inter-Org. Participants
Schedule & manage work flow; match Cx. demand to SC activities
Planning & Control
Mktg. / IT
Sup. / Cx.
