ch 8 Flashcards
teams
groups of two or more, interact and influence each other, mutually accountable, social entity within an org
process losses
costs involved in team develop and maintain instead of on the task.
Brooks’s law
add more people to a late project make it later!
social loafing
when people exert less effort when in teams
task interdependence
the extent to which team members must share materials, info, or expertise in order to perform their jobs
five c’s of good team
cooperating, coordinating, communicating, comforting, conflict handling
role
a set of behaviors that people are expected to perform because thy old certain positions in a team and organization
team building
process that consists of formal activities intended to improve the development and functioning of a work team
norms
the informal rules and shared expectations that groups establish to regulate the behavior of their members
team cohesion
the degree of attraction people feel toward the team and their motivation to remain members`
self-directed teams (SDTs)
cross functional work groups that are organized around work processes, complete an entire piece of work requiring several interdependent tasks, and have substantial autonomy over the execution of those tasks
virtual teams
teams whose members operate across space, time, and organizational boundaries and are linked through information tech to achieve tasks.
production blocking
in teams only one can talk at a time
evaluation apprehension
nerves sharing ideas in a group, fear of being judged
team efficacy
belief amoung team members that job can be completed
