ch 5 Flashcards
employee engagement
individual emotional and cognitive motivation, particularly a focused, intense, persistent and purposive effort toward work-related goals.
drives
hardwired characteristics of the brain that attempt to keep us in balance by correcting deficiencies
needs
goal-directed forces that people experience
maslow’s needs hierarchy theory
motivation theory of needs arranged in a hierarchy whereby people are motivated to fulfill a higher need as a lower one becomes gratified.
intrinsic motivation
motivation controlled by the individual and experienced from the activity itself (its own reward)
extrinsic motivation
means to an end
need for achievement (nAch)
a learned need in which people want to accomplish reasonably challenging goals and desire unambiguous feedback and recognition for their success
need for affiliation (nAff)
desire to seek approval from others
need for power (nPow)
want to exercise power and want to maintain leadership position. could be power for its own sake (personalized power) or to help help other
four drive theory
a mot. theory based on the innate drives to acquire, bond, learn, and defend that incorporates both emotions and rationality
expectancy theory
a motivation theory based on the idea that work effort is directed toward behaviors that people believe will lead to desired outcomes
e-p
effort leads to performance
p-o
probability that performance yields outcomes
valence
anticipate satisfaction from the outcome
OB modification
a theory that explains employee behavior in terms of the antecedent conditions and the consequences of that behavior
ABCs
antecedent, behavior, consequences
social cognitive theory
muc learning occurs by observing and modelling others as well as by anticipating consequences.
self reinforcemnt
reinforcement that occurs when an employee has control over a reinforcer but doesn’t take it until completing a goal
goal setting
the process of motivating employees and clarifying their role perceptions by establishing performance objectives
SMARTER
effective goals: Specific, Measurable, Achievable, Relevant, Time-Framed, Exciting, Reviewed
strength based coaching
a positive organizational behavior approach to coaching and feedback that focuses on building and leveraging the employee’s strengths rather than correct weakness.
equity theory
a theory explaining how people develop perception of fairness in the distribution and exchange of resources.
