ch 7

Question 1

*managing up/ managing down

Answer 1

Consciously and deliberately develop a meaningful, task-related, mutually-respectful relationship with direct superiors / relationship with subordinates

Question 2

challenges of managing up

Answer 2

Discomfort with the idea of managing bosses–Not being in control of the relationship

Question 3

What Leaders Want

Answer 3

Make-it-happen attitude
Willingness to collaborate
Motivation to stay up-to-date
Passion to drive your own growth

Question 4

critical thinking

Answer 4

thinking indepedelty and being mindful of the effects of behavior outcome

Question 5

uncritical thinking

Answer 5

failing to consider all consequnces

Question 6

*ailenated follower

Answer 6

passive, independent, critical thinker

Question 7

*conformist

Answer 7

dependent, uncritical thinker

Question 8

*pragmatic survior

Answer 8

both as needed

Question 9

*passive follower

Answer 9

dependent, uncritical thinker

Question 10

*effective follower

Answer 10

independent, critical thinker courage to lead

Question 11

strategies for managing up: undersnading the leader

Answer 11

goals needs strengths weakness and constraints (develop meaningful relationship w boss)

Question 12

ways to influence the boss

Answer 12

be a resource for the leader, help the leader be a good leader, build a relationship, visit the leader realistically

Question 13

personal sources for managing up

Answer 13

knowledge, expertise, effort, persuasian

Question 14

poisiton sources for managing up

Answer 14

visible positon, flow of info, central location, network of relationships

Question 15

*efective follower needs to be able to do this: necessary courage to manage up

Answer 15

Courage to assume responsibility
Courage to challenge
Courage to participate in transformation
Courage to serve
Courage to leave

Question 16

desierable leaders are

Answer 16

honeset forward thinking inspiring competnet

Question 17

desierable followers are

Answer 17

honest dependable cooperative

Question 18

leadership coaching

Answer 18

Directing or facilitating a follower with the aim of improving specific skills or achieving a specific development goal (time management skills)

Question 19

feedback

Answer 19

using eval and communication to help followers improve, focus on the future picture and not the past

Question 20

effective feedback tips

Answer 20

make it timely, focus on performance, make it specpfic, focus on the future

Question 21

leadership coaching issue

Answer 21

discuss the issue, follow up with them how they did