ch 6

Question 1

leaders set ethical tone

Answer 1

act as positive role model, focus on employees and customers, strive for fairness and honor agreements, share credit for success, speak up when u see wrongs

Question 2

*moral leadership

Answer 2

distinguish right from wrong and do right

Question 3

obstacles for leaders in ethical situations

Answer 3

personal weakness and self interest, stakeholder interest, uncontrollable external events

Question 4

*levels of moral development

Answer 4

1. preconventional- follows rules to avoid punishment 2. conventional- lives up to expectation of others 3. postconventional- follows internalized universal principles of justice and rights

Question 5

servant leadership

Answer 5

serve the needs of others, helps others grows, (authoritatrian participative) , puts others before self

Question 6

authoritarian membership

Answer 6

set strategy goal methods and rewards, organizational stability and efficency, subortinates are given no voice in creating meaning or purpose

Question 7

participatative membership

Answer 7

leaders seek input and then make decisions, goal: activley inolve employees, voice in offering suggestions and input

Question 8

stewardship

Answer 8

belief that leaders are accountable

Question 9

*principles of stewardship

Answer 9

adpot a partnership mindset, give descion-making power to those closest to the customers, core teams work to build organization

Question 10

changing leader focus from self to others

Answer 10

control participate empower service

Question 11

courage

Answer 11

mental and moral strength to engage in danger and difficulty of fear (accepting responsibiity, nonconformity fighting for what you believe in)

Question 12

blow whistle

Answer 12

disclose illegal, or immorl or unethical practices