CH 3 (WM) Flashcards

1
Q

Define LT care. [3]

A

All forms of continuing personal or nursing care and associated domestic services for people who are unable to look after themselves without some degree of support [1] whether provided in their own homes, at a day centre, or in a state-sponsored or care home setting. [1]

LTC is essentially for people who are not going to get better and is distinct from acute medical care, as it is not principally concerned with curing or alleviating particular medical conditions. [1]

However, someone needing LTC may also need acute medical intervention at some stage. [0.5]

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2
Q

Describe the needs that are covered by a LTC product. [4.5]

A

The main need being met by LT care insurance is the provision of some financial protection against the cost of care and assistance when a person becomes unable to look after him/herself.✓✓ Typically this arrives in old age.✓
There may be uncertainty as to the role of the State in the future in paying for care ✓✓ – it will provide comfort to the person to know that there is an independent source of cash that will be triggered when severe capacity sets in.✓
Claimants needs at the time may entail domestic support, e.g. a nurse or other caregiver visiting the patient’s home periodically to monitor wellbeing. [1]
This may progress to live-in care as the claimant becomes more incapacitated.✓✓
Alternatively, residential care may be sought in establishments that can provide various levels of care and vigilance.✓✓
Finally, there may be a need for medical care, where physical (or possibly mental) breakdown requires the intervention and supervision of doctors and nursing staff.✓✓
With changing social and demographic circumstances some individuals might be worried about the reduction in informal care.✓✓
Avoid dependence on family and friends to provide care and attention.✓✓

Also, Freddie Mercury…Friends will be friends. Additional marks = 0.5

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3
Q

Describe how the cost of care for LTC products can be divided. [4.25]

A

Living costs – food, clothing, heating and amenities, etc. [1] chaf
Housing costs – rent, mortgage payments and council tax, etc.✓✓✓
Personal care – the additional costs of being looked after, arising from frailty or disability.✓✓✓

Everybody will have living costs, but for those needing care these costs may be greater, eg the need for a warmer home, the needs for special foods. [1]

The housing costs are often referred to as the “hotel” or “accommodation” element of the total costs.✓✓

For living costs and housing costs, it is the increase in costs rather than the total costs that should form part of the provision for LTC.✓✓

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4
Q

Define personal care. [1.5]

A

Personal care includes all forms of care directly involving touching a person’s body✓, incorporating issues of intimacy✓, personal dignity✓ and confidentiality.✓

This itself should be separated into nursing care and other forms of personal care.✓✓

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5
Q

Define the term “nursing care”. [5]

A

Nursing care is the narrowest form of LTC✓ and can be defined as care that requires the specific knowledge or skills of a qualified nurse.✓✓
The definition of nursing care is open to individual interpretation.✓✓
At its most restrictive✓ this would include the assessment of healthcare needs and specific interventions✓✓ that require technical competence and knowledge of disease states✓✓, which only a registered nurse can provide.✓
A broader definition✓ of nursing care might cover the costs of a registered nurse✓ providing, delegating or supervising care✓✓✓ in any setting.✓ However, the definition to encompass either State provision or insurer responsibility will invariably depend on the purpose for which it is used.✓✓
From an insurer’s point of view the key issue is that nursing care will be more expensive than other forms of personal care.✓✓

Additional marks = 0.25

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6
Q

Define the term “interim care”. [3]

A

This focuses on recuperative services following an acute event,✓✓
in order to reduce avoidable hospital admission✓✓ and minimise dependence on ongoing LTC,✓✓
(eg a heart attack, a stroke or an accident requiring a period in hospital) .✓

These services should incorporate intensive therapy and support.✓✓

The care is intermediate between hospital care and care provided in the home.✓✓

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7
Q

Describe the term “Formal Care”. [3]

A

FC has a direct cost.✓

It can be delivered in many different settings.✓

Care can be provided in the older person’s home or in the homes of near relatives.✓✓ These are examples of “care in the community”.✓

Care outside of a person’s home takes the form of residential homes.✓✓ Residential homes may be provided by the State, or privately owned and managed.✓✓ Some residential homes are owned and managed by charities, particularly religious charities.✓✓

Tip: Each of the last 3 sentences speak about “residential homes”.

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8
Q

Describe the cost impact of “Informal Care”. [1.75]

A

Whilst FC has a direct cost✓, IC has an indirect cost✓ i.t.o. either

the lost economic activity✓ or
the price replacing care support should it no longer be provided.✓✓

The continuing supply of IC has a direct impact on FC costs.✓✓

*Start with comment about FC and IC and end with both again.”

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9
Q

Describe the factors that affect the availability of informal care. [3.5]

A

The supply of IC✓ is influenced by factors such as:
* the availability of viable alternatives✓
* the proportion of women working✓
* the geographic dispersion of families✓
* changing family structures✓
* (eg through divorce, re-marriage, falling birth rates)✓✓
* as well as the attitudes of different generations✓

The extent of IC✓ is influenced by the cultural and religious traditions in the community✓✓. So in some countries✓, eg Mediterranean countries✓, the provision of care by the extended family and by charitable organisations may be much more extensive than in other countries.✓✓

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10
Q

What are the objectives of an optimal LTC program? [1.5]

A
  • to help people regain as much independence as possible ✓✓
  • slow down the rate of deterioration✓✓, and
  • provide the necessary care support and environment to maintain wellbeing.✓✓
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11
Q

Describe the two generic types of LTC cover. [2]

A
  • Pre-funded plans – purchased by relatively healthy people to protect them against the risk of future disability. [1]
  • Immediate Needs – purchased by LTC claimants to protect them against the uncertain survival duration. [1]
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12
Q

Describe the claims definition for a pre-funded TC policy. [4]

A
  • The benefit payment is triggered by a single event or by a multiple set of events.✓✓ The single event may itself depend on a level of disability and its continuation for a specified period.✓✓
  • This trigger is usually def’d as not being able to undertake a spec’d number of ADLs✓✓ – incl feeding, dressing, washing, toileting, mobility, transferring [1] – with an overriding trigger of severe mental impairment✓.
  • The number of ADLs failed denotes the level of dependency.✓✓
  • Different benefits may also be payable depending on the level of disability.✓✓
  • The claims trigger requires the PH to be incapable of performing a number of these activities alone and without endangering the health or well being of the PH or others.✓✓
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13
Q

Explain the different benefit levels that may be payable on a pre-funded LTC policy. [2]

A
  • Different benefit levels may be payable on the level of disability.✓
  • For example it is common for 50% of the benefit to be paid on the failure of two out of six ADLs✓✓ and
  • 100% to be payable on the failure of three or more out of six ADLs✓✓, or as a result of mental impairment.✓
  • More recent plans have separated the ADL triggers so that the benefit for each level can be individually selected.✓✓
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14
Q

Explain the claims definition on more restrictive pre-funded LTC policies, specially as it relates to multiple event triggers. [2.5]

A

More restrictive plans may require all of the events to be triggered ✓,
E.g. one or more events, ✓ incl:
* A minimum age
* Prior nursing care,
* Entry into a nursing home
* As well as a minimum level of continuing disability. [1]

The earliest LTCI plans in the US required a period of prior hospitalization, followed by entry into a nursing home.✓✓

The multiple-event trigger may require the disability event to be the 1st event from a list specified in the policy conditions ✓✓, e.g. for an integrated rider plan such as CI cover.✓

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15
Q

Describe the design factors to consider when adding Long-term care benefits to a CI policy. [3]

A

Long-term care benefits can be added to a CI policy. This is normally structured so that the definition of total and permanent disability changes from occupation-related✓✓ (or activities of daily work)✓ to the loss of independent existence✓ (ie failure of ADLs)✓ at age 60✓.
However, it should be noted that many common causes of long-term care✓
(eg Alzheimer’s disease, stroke, Parkinson’s disease, rheumatoid arthritis, pre-senile dementia and blindness)✓✓✓✓ are already covered by the main CI policy✓.

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16
Q

Describe the design factors to consider when adding LTC benefits as a rider on a whole of life insurance contract. [2]

A

Long-term care benefits can be provided as a rider on a whole of life insurance. This contract pays the sum assured on death✓, or accelerates a fixed percentage of the benefit✓ (eg 2% of the sum assured per month)✓ when the long-term care criteria are satisfied✓. The policy needs a very large sum assured on death in order to provide a large enough LTC benefit✓✓, and so can be very expensive for older lives compared to other LTCI products✓✓.

17
Q

Describe the design factors to consider when adding LTC benefits as a rider on a PMI contract. [2.25]

A

Where LTCI is a rider on a PMI policy, the PMI policy pays for the treatment of acute conditions and the LTC rider pays for the care needed as a result of disabling chronic conditions✓✓. The LTC benefit is restricted✓, compared to the usual benefits offered✓, and only provides a pre-specified number of hours of home nursing✓✓, dependent on the level of disability✓. This is a “natural” rider✓ as some consumers already believe that a PMI policy should provide such care✓.

18
Q

Explain the term “mental impairment trigger”. [4.5]

A

This means a need for care or supervision as a result of deterioration in, or loss of✓✓, mental capacity from an organic cause✓✓.

“Mental capacity” covers memory✓, knowing who and where they are✓✓, an awareness of time✓ and the ability to solve simple problems and make rational decisions✓✓.

An “organic cause” means a disease such as Alzheimer’s or irreversible dementia✓✓, but excluding depression, or the side effects of other medication✓✓.

The mental impairment trigger is usually an overriding one✓✓. The benefit is payable when this condition is satisfied, whether or not the insured is unable to perform any ADLs✓✓.

19
Q

Why are most of the informal caregivers aged over 60? [4.5]
[Question 3.1]

A

Close relatives provide most of the informal care.✓✓

For couples✓, the more able person often provides this care✓ and sometimes care is provided by a brother, sister or cousin✓✓. This means that the care is often being provided by someone of a similar age to the person needing care, who will usually be 60+✓✓.

A single surviving parent✓ is often cared for by a son, a daughter or their immediate family✓✓.
So care is provided by the next generation after those requiring care.✓✓ Generations are separated by about 30 years.✓ Those being cared for will be in their 80s and 90s, so a large proportion of these carers will also be 60+.✓✓

Those who are over 60 are generally retired and so are more likely to have the time available to offer substantial informal care.✓✓ In contrast, younger relatives may be working or have other family responsibilities, and so only be willing to offer a few hours of care each week.✓✓

20
Q

Why should the supply of informal care have an impact on formal care costs? [3]
[Question 3.1]

A

An adequate supply of informal care will, all other things being equal, reduce the demand for formal care.✓✓

If there were a decrease in the supply of informal care, the demand for formal care would increase.✓✓
At least in the short term, this will push up formal-care prices.✓✓ The increased prices might attract new entrants to the formal care market✓✓, and encourage innovation in the provision of formal care✓✓. This increased supply and efficiency would act to mitigate the short-term surge in prices✓✓.

21
Q

List the various methods of funding of a pre-funded LTC product.[2.5]

A
  • Single payments ✓
  • Regular payments ✓
  • restricted regular payments✓ that either stop: at certain age or during defined level of disability✓✓.
  • retrospective payment✓, from the equity released after sale of the home✓.

Regular premiums will usually escalate in line with the chosen benefit escalation rate✓✓ and will include waiver of premiums on triggering the disability benefit✓✓.

22
Q

Describe Immediate needs products. [2.5]

A

They protect individuals needing care from their uncertain survival duration✓✓, and thereby provide more certainty of their capital costs✓✓.

The insurance provides a guaranteed lifetime income on payment of a single premium✓✓. The premium is individually calculated based on the health status of the applicant✓✓.

These products have also been extended from the provision of costs in a care home to financing domiciliary care✓✓.

23
Q

Describe the income benefit under Immediate needs products. [2]

A

The benefit amount could be level or escalate✓✓, either at a fixed rate✓ (often 5% per annum)✓ or

linked to an inflation index plus perhaps 2% per annum✓✓.

As care costs are primarily staff-based, they should rise in line with average earnings over the long term✓✓.

24
Q

Describe the death benefit under Immediate needs products. [1.5]

A

The death benefit could be structured as:
* a minimum payment period ✓
* by amortising the single premium ✓
* by providing capital protection of part of the single premium✓ (part of the premium paid will be returned on death)✓.

The higher the level of death benefit selected, the less impact the policyholder’s health status will have on the premium✓✓.

Tip: MAC

25
Q

Outline the aims of a Single Premium unit-linked version of the LTC product. [2]

A

They were developed to recognize that whilst people would purchase a savings plan they would rather avoid considering the subject of long-term care.✓✓
It was also recognised that a product with no surrender or death benefits was generally unattractive.✓✓

The unit-linked solution aimed to be primarily a flexible investment contract and secondly a long-term care insurance vehicle.✓✓ Often the product was sold as an inheritance plan, which placed the investments in trust but entitled the policyholder to the long-term care insurance protection.✓✓

26
Q

Explain the workings of the LTC “inheritance plan” contract version. [2]

A

In buying a single premium long-term care policy, with no death benefit and no surrender value, an individual must face the real possibility that the policy will pay no benefits. By paying a larger sum into an investment fund that is owned by a discretionary trust some of the undesirable features are avoided.✓✓

If the insured dies before receiving any long-term care benefits then the trust beneficiaries can inherit the proceeds of the trust.✓✓ However, the insured has a contingent claim on the trust fund if they need long-term care.✓✓ This contingent claim allows part or all of the trust fund to be used to pay for their long-term care costs.✓✓

27
Q

Describe the cashflows under a UL contract. [7]

A

There are both unit and non-unit funds.✓✓

The cashflows under a unit-linked contract are as follows:
1. The policyholder pays a premium✓ (while a regular premium could be paid – either for a specified period or for the term of the policy – a SP is more common for this type of policy)✓✓.
2. Most of the premium will be used to buy units (in the unit fund), however some of it will go straight into the insurer’s non-unit fund.✓✓ This represents the allocation rate and any bid-offer spread.✓✓
3. Regular charges are made from the unit fund (to the non-unit fund)✓✓, either by cancelling units or by reducing the unit price✓✓.
These may be:
risk charges✓ – these are used to cover any protection offered by the contract✓
fund management charges✓
policy admin charges✓.

  1. Expenses that the insurer incurs will be paid out of the non-unit fund.✓✓
  2. The benefit paid on death or surrender benefits will typically be the bid value of the units✓✓, and so these will be paid out of the unit fund (unless, for example, there is a guaranteed death benefit, which is in excess of the unit fund, in which case the excess would be paid out of the non-unit fund)✓✓.
  3. Long-term care benefits will be paid primarily out of the non-unit fund✓✓ – these payments represent the protection aspect of the contract✓.
    The benefits that are in the unit fund at the time that the policyholder makes a claim may also be used to pay the long-term care benefits✓✓. Alternatively, some (or all) of them may be returned to the policyholder✓. This represents the savings aspect of the contract✓. In the latter case, we say that the fund is “protected”✓.
28
Q

Describe the risk charges on Unit-linked long term care insurance products. [0.75]

A

-this is the risk premium deductions made from the unit fund to cover risk exposure during that period✓✓, which would depend on the deferred period✓.

29
Q

List the advantages and disadvantages of varying trigger and benefit levels (like tiered). [4.5]

A

Pros:

  • If benefits start at earlier point, may start to improve health before worse deterioration and higher cost of care✓✓.
  • May be better match for customer need✓✓. This will be likely to sell better + better customer experience.✓✓
  • if novel design, may attract more people.✓✓

Cons:

  • More complex design.✓✓
  • Greater administration involved with policies (greater cost).✓✓
  • More literature and training required at sales (greater cost).✓✓
  • Difficult to price.✓✓
  • Potentially more costly if premium waivers also included.✓✓