CH 1 Part 1 (WM) Flashcards

1
Q

Describe a PMI contract. [5]

A

.
* PMI aims to assist the PH in covering the cost of private medical care.✓✓
* Individual PMI is a ST insurance contract, usually renewable annually.✓✓ The insurance provider therefore can review the premiums and change the T&Cs of the policy annually.✓✓
* However, although the policy may be underwritten at outset, it will not be (re-)underwritten at subsequent renewals.✓✓
* As these are ST policies, cover is NOT guaranteed from one year to the next.✓✓ However, in practice, so long as the conditions of the policies are met, eg, the PH keeps paying the premiums, the insurer would not cancel policies on an individual basis✓✓ – but it might decide to cease renewal of all the policies of a product.✓✓
* There can be multiple claims.✓✓ Claim amounts are generally unknown and can be volatile.✓✓
* There can be delays in reporting and settling claims✓✓ (although most PMI claims tend to experience relatively short delays.)✓
* They may be sold to individuals or groups.✓

Extra: In SA insurers are prevented from providing indemnity benefits for health related benefits.✓✓

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2
Q

List the prescribed minimum benefits for PMI contracts? [1.75]

A
  • Emergency medical treatment✓✓
  • 270 listed PMB medical conditions and their treatment✓✓, classified into 15 broad categories✓
  • Diagnosis and treatment of 25 chronic conditions✓✓

“treatment” appears in every sentence

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3
Q

What is meant by “in-patient” and “out-patient” treatment? [2.25]

A
  • In-patient treatment generally involves the patient staying in hospital overnight✓✓. This is likely to be the case where the patient is undergoing a major surgical procedure.✓✓
  • Out-patient treatment generally involves treatments received during day visits to the hospital✓✓, eg changing a dressing or having physiotherapy✓✓, which do not involve an overnight stay in hospital.✓
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4
Q

Describe the benefits typically covered under a PMI contract. [3]

A

A policy may typically cover emergency medical treatment (EMT), in-patient tests, surgery, hospital accommodation and nursing.
HANSIE [1.5]

It may include out-patient tests and consultations, overseas cover and cash payments while in a state-funded hospital.
OCOCS [1.5]

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5
Q

Describe the needs that are met by a PMI product. [2.75]

A
  • PMI aims to assist the PH in covering the cost of medical care✓. This will meet needs directly where there is no State alternative available to the PH✓ – either because a State alternative does not exist, or because personal wealth levels are above eligibility criteria.✓✓
  • In many territories, the State will provide some level of HC to all; PMI is then bought when the individual wants a higher level of care✓✓, such as:
  • Medical attention without waiting.✓
  • Medical attention in higher standards of accommodation, e.g. private room.✓✓
  • Medical attention with doctor of choice.✓
  • Medical attention in a local hospital.✓

Tip; the last 4
Medical attention without/in/with/in

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6
Q

Describe the factors that affect the rate of medical costs inflation on PMI products. [3]

A
  • An ageing population of PHs.✓✓
  • Lack of sufficient supply✓ of hospital beds or professional medical practitioners, forcing up prices✓✓.
  • The move to newer✓ and more expensive✓ treatments or drugs for certain conditions.✓✓
  • A greater propensity for PHs to claim✓ following a perceived deterioration in State-provided healthcare.✓✓
  • Increases in the salaries of medical staff and the cost of equipment.✓✓
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7
Q

What factors are likely to give rise to differences in the PMI incidence rates observed by different insurers. [2.5]

A

Differences in observed rates will arise to differences in:

  • The mix of business by main rating factors✓ – for example, a greater proportion older PHs will lead to higher claims rates, all else being equal.✓✓
  • T&Cs offered✓
  • Access to medical SPs✓✓
  • Initial UW and WPs✓✓
  • Claims UW✓
  • Claims Management✓
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8
Q

What factors are likely to cause rating tables to become out of date quickly? [2.25]

A
  • Advances in medicine ✓✓
  • Changes in cost of treatment ✓✓
  • Changes in treatment protocols ✓✓
  • Changes in lifestyle that affect the health of PHs✓✓, e.g. change in dietary habits✓.

Tip: 3 changes”

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9
Q

Define chronic and acute conditions, and explain how an insurer can distinguish between an acute and a chronic condition.[5]

A
  • Acute condition – a cure is a reasonable prospect✓✓, e.g. as result of active treatment.✓
  • Chronic condition – there is no prospect that further treatment will improve a person’s health✓✓, although continuing treatment or medication may make life more comfortable.✓
  • A very precise definition is required, but may be difficult in practice to define this clearly.✓✓ Some suggestions are:
  • Require that the insurer authorizes a course of treatment before it begins.✓✓
  • The insurer could classify treatments as “active”✓ (ie designed to improve health)✓ or “passive”✓ (ie designed to alleviate ongoing symptoms.)✓
  • Passive treatments would then only be authorized after further enquiries of the insured’s doctor.✓✓ The insurer could ask the insured’s doctor or specialist about the purpose and likely outcome of a proposed treatment.✓✓
  • Require that an independent doctor, nominated by the insurer✓, examines the insured, in order to ascertain the LT prognosis for the illness.✓✓
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10
Q

Suggest examples of possible changes to the health of the insured population and healthcare services that could affect the cost of proving PMI cover? [5]

A

PH-
* New diseases✓ or the increase in prevalence✓ of diseases
* Epidemics✓ on a major (eg SARS virus)✓✓ or minor (eg more cases of influenza due to a cold winter) scale.✓✓
* Lifestyle changes✓ can also change the incidence of claims✓, particularly the prevalence of lifestyle-related conditions✓ such as high cholesterol, diabetes and lung disease.✓✓✓

HCP-
* Increase in the cost of healthcare services✓ due to increase in the cost of health professionals✓, hospital services✓ and medication✓
* Development of new treatments and technology.✓✓
* Early detection may also change cost of treatment✓✓.

The first 3 all have something to say about diseases

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11
Q

Describe the Major Medical Expenses product. [4.5]

A

The product provides a lump sum when the PH undergoes surgery✓✓.

The size of the lump sum varies with the class or severity of the procedure✓✓ and is estimated to be sufficient to cover the in-patient costs with a balance for incidentals and recuperation expenses.✓✓

There is no guarantee that the benefit will cover extreme surgical complications within the class, unless the policy states this expressly✓✓ and the insurer has an agreement with particular hospital chains for fixed price surgery.✓✓

The product does not cover out-patient episodes, and this may be seen as a serious marketing disadvantage✓✓; however the compensation is a significantly lower premium✓✓.

One big advantage to the insurer lies in the simplicity of a fixed benefit schedule that limits the work to be performed at claims stage.✓✓

It should be noted that in the US, the term “MME” is closer to the UK “PMI”.✓✓

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12
Q

Describe a Health Cash Plan. [5.75]

A

These are DB DP products.✓✓ For premiums as low as R50 per month✓, the subscriber and family✓ are entitled to a range of specified pay-outs depending on certain healthcare-related events.✓✓ Examples: hospitalisation; gap cover; dental; optical; physiotherapy; maternity; recuperation; hearing aids and consultations. [2]

Benefits may be be limited to a certain percentage of the medical bill.✓✓
The cash benefit is relatively small to the full cost of indemnity which reduces the risk of anti-selection.✓✓

The products are typically community-rated and a WP often applies.✓✓ Pre-existing conditions may be excluded.✓ These policies have relatively small benefits and premiums, and so their success depends on large volumes, high renewal rates and low-cost administration. [1]

Additional marks = 0.5.

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13
Q

Describe a Hospital Cash Plan. [3.75]

A

HCP’s like health cash plans are DB DP products.✓✓

HCP’s are also low premium low benefit plans✓, which offer a fixed amount per day spent in hospital✓.

Benefits are usually paid from the 1st or 2nd day spent in hospital✓✓, but only if the insured is hospitalised for a min number of days (eg at least two days).✓✓

These products are usually LT✓ and offer cover until a max age (eg 75 years old) or earlier death.✓✓

There may be an option to escalate benefits (and therefore premiums) over the term.✓✓

WPs and pre-existing condition exclusions apply.✓✓

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14
Q

Describe Medical Gap Cover. [2.5]

A

These are designed to cover the difference between the cost of treatment and the amount covered by PMI.✓✓

These differences can arise due to the benefit limits or healthcare professionals charging higher fees than are covered by the PMI benefits.✓✓

Medical gap cover usually focusses on providing cover for in-hospital medical and surgical treatment✓✓ and out-patient treatment for chemotherapy, radiotherapy or renal dialysis.✓✓

Benefits are usually limited to an annual amount per health event.✓✓

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15
Q

Define the terms “elective surgery” and “investigative surgery”. [2]

A

Surgery that is not deemed necessary or even advisable, but that the patient chooses to undergo is deemed elective and is seldom covered by standard PMI plans.✓✓
For example, the cure of an acute condition is generally covered by PMI plans, but cosmetic surgery is not.✓✓

Surgery that is undergone in order to advance the diagnosis in order to determine the nature and extent of the complaint(?).✓✓
It is generally covered under PMI products but may not be so under MME products.✓✓

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16
Q

Describe a Dental Plan. [2.75]

A

Dental benefits can be part of PMI policies, or can be on a stand-alone basis.✓✓

Insurer work closely with dentists to ensure that applicants are screened initially for pre-existing conditions or imminent treatment✓✓, and
to ensure that dental intervention thereafter is in accordance with risk expectation.✓✓

The two principal methods of providing dental cover are✓:
* the capitation basis, where the dentist is paid an agreed fixed sum per insured mouth✓✓, and
* an indemnity basis, where the insurer covers the actual cost of treatment delivered.✓✓

17
Q

Describe a Optical Plan. [2]

A

Optical plans can be part of PMI policies or can be on a stand-alone basis.✓✓

Optical plans provide cover for spectacles, contact lenses, eye tests and optical treatments.✓✓✓✓

WPs and pre-existing condition exclusions may apply.✓✓

18
Q

Describe a Waiting List Plan. [3.5]

A

Standard medical insurance benefits✓ where the public health service is not in a position to provide treatment within a spec’d period✓✓ (often 6 weeks).✓ If the PH can find free public healthcare for his/her condition in that period and within a reasonable radius of residence✓✓, the insurer will not reimburse private expense✓; otherwise, the policy operates as a normal comprehensive policy✓.

This approach supposedly meets the customer needs where the desire to buy insurance is to avoid waiting for treatment.✓✓ If the customer’s reasoning is different, this alternative is unlikely to be attractive.✓✓

The product is appropriate where the quality of service provided by the public healthcare system is satisfactory, but there may be long WPs for certain treatments.✓✓

19
Q

Describe travel insurance policies that offer health benefits. [5]

A

Many PMI products have limitations on benefits or excl’s on health claims that are incurred outside of the country in which they are underwritten.✓✓
Travel insurance policies therefore often have a health insurance component that covers EMT costs when the insured is away from their home country.✓✓
The insured will receive medical care in the foreign country until they are well enough to travel.✓✓ Medical evac and repatriation are also covered by the policy.✓✓
The insurer also usually has a MAP available who will liaise with the PH.✓✓
Benefits are usually limited to a max amount per trip and PHs are able to select the benefit limit that is most appropriate to them.✓✓
The premium will depend on the benefit limit selected.✓✓ Premiums are individually risk-rated and depend on various rating factors.✓✓
Hazardous activities are usually excluded unless a specialized policy incl. cover for sports is purchased.✓✓ Pre-existing medical conditions are usually excluded.✓
Travel insurance is usually sold through travel agents✓ and is usually combined with cancellation cover and lost baggage insurance in the product offering.✓✓

0.5 additional marks

20
Q

List the rating factors that will typically be used to be used for a travel insurance policy. [3]

A
  • Age✓
  • Gender✓
  • Destination✓ - some countries have higher risks of traffic accidents and tropical diseases.✓✓
  • Cost of healthcare at destination✓✓
  • Length of trip✓
  • Type of trip✓ (e.g. a holiday involving snow sports will usually have a higher risk rating)✓

Destination appears twice

21
Q

Describe the benefits typically available under a UK-type private medical insurance
plan. [4]

UK ST1 2005 Q1

A

Benefits typically available on a PMI plan include:
- Hospital costs ✓
- In patient costs✓ such as accommodation/private room✓✓, nursing care✓, operating
theatre✓, diagnostic procedures✓, surgical dressings✓, drugs✓
- In-patient physiotherapy ✓
- Day patient costs ✓
- Accommodation/private room for parent accompanying a child ✓✓
- Specialist fees ✓
- Surgeons’✓ and anaesthetists’ fees ✓ for in-patient or day-care ✓
- Physicians’ fees ✓
- Outpatient fees/costs✓ such as specialist consultations✓, diagnostic tests ✓
(radiology, pathology)✓✓, physiotherapy ✓
- Radio/chemotherapy/scans ✓✓
- Additional benefits✓ such as private ambulance✓, recuperative care ✓
- Cash for treatment in state system ✓
- Benefits may be offered on an indemnity basis✓ or there may be limits to payments✓ or excesses✓
- Applies only to acute conditions ✓

The question asked for a description of the benefits typically available under a UK PMI plan,
not for an explanation of the purpose of PMI, which some candidates gave. Many candidates
failed to record enough points to gain many marks on this question.