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MOB Midterm II > Ch. 15: Leadership > Flashcards

Ch. 15: Leadership Flashcards

1
Q

leadership

A

the ability to influence people toward the attainment of goals

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2
Q

Level 5 leadership

A

the highest level in a hierarchy of manager capabilities–manager exhibits humility and will to do what is best for the org.

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3
Q

servant leader

A

transcends self-interest to serve others, the org. and society

  1. fulfillment of subordinates’ goals and needs
  2. realization of the larger purpose or mission of their org.
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4
Q

authentic leadership

A

act consistent with higher-order ethical values and inspires others through personal relationships

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5
Q

interactive leadership

A

leader favors a consensual and collaborative process and influence derives from relationships

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6
Q

What is the distinction between management and leadership?

A

management organizes the production and supply of fish to people (stability needed to help org. meet current commitments), whereas leadership teaches and motivates people to fish (promotes vision and change)

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7
Q

What are the 5 types of management?

A
  1. team: org. members work together to accomplish a task
  2. country club: primary emphasis is given to people rather than work outputs
  3. authority-compliance: efficiency in operations
  4. middle-of-the-road: moderate amount of concern for both people and production
  5. impoverish: absence of a mgmt. philosophy
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8
Q

contingency approaches

A

explore how the organizational situation influences leader effectiveness

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9
Q

willingness

A

a combination of confidence, commitment, and motivation

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10
Q

ability

A

the amount of knowledge, experience and demonstrated skill a subordinate brings to the task

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11
Q

What are the 4 leadership styles a leader can adopt?

A
  1. directing style: a highly dictating style that involves giving explicit directions about how tasks should be accomplished
  2. coaching: leader explains decision and gives subordinates a chance to ask questions and gain clarity and understanding about work tasks
  3. supporting: leader shares with subordinates, gives them a chance to participate, and facilitates decision making
  4. entrusting: provides little direction and support because the leader turns over responsibility
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12
Q

highly favorable situation

A

leader-member relationships are positive, tasks are highly structured, and leader has formal authority (task-oriented leaders)

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13
Q

highly unfavorable situation

A

leader-member relationships are poor, tasks are highly unstructured, and the leader has little formal authority (relationship-oriented leaders)

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14
Q

charismatic leader

A

has the ability to inspire and motivate people to do more than they would normally do–good for visionary leadership

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15
Q

transformational leaders

A

ability to bring about innovation and change by inspiring followers to believe in own potential to innovate the future of the org. and inspire change in both the followers and the org.

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16
Q

transactional leaders

A

ability to lead changes in the org.’s mission, strategy, structure and culture as well as clarify roles and task requirements while acknowledging needs

17
Q

What are the 2 dimensions of follower styles?

A
  1. independent, critical thinkers vs. dependent, uncritical thinkers
  2. active vs. passive behavior
18
Q

What are the 5 follower styles?

A
  1. alienated: passive, independent, critical thinker
  2. conformist: active, uncritical thinkers
  3. pragmatic: has all 4 extreme qualities and adapts
  4. passive: do what is told
  5. effective: critical, active, independent thinker
19
Q

power

A

the potential ability to influence the behavior of others (capacity to cause change)

20
Q

influence

A

the effect that a person’s actions have on others (degree of actual change)

21
Q

What are the 2 categories of power?

A
  1. hard power: stems from a person’ position of authority

2. soft power: personal power

22
Q

What are the 5 types of power people can have?

A
  1. legitimate power: from a position
  2. reward power: authority to bestow rewards
  3. coercive power: punish
  4. expert power: a person’s special knowledge or skill
  5. referent power: personal characteristics that others wish to emulate
23
Q

What are 3 other sources of power?

A
  1. personal effort: do more than expected
  2. network of relationships
    3: information
24
Q

What are 6 interpersonal influence tactics?

A
  1. use rational persuasion
  2. help people like you
  3. rely on the rule of reciprocity
  4. develop allies
  5. ask for what you want
  6. make use of higher authority

MOB Midterm II (8 decks)

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