Ch. 11-15 Flashcards

1
Q

Companies set not a single price, but a pricing ___ that covers different products in its line and changes over time.

A

Structure

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2
Q

Companies facing a challenge of setting price for the first time. Setting a high price for a new product to skim maximum revenues layer by layer.

A

Market skimming

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3
Q

Companies that set a low price for a new product in order to attract a large number of buyers and a large market share.

A

Market penetration pricing

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4
Q

Which product mix pricing strategy involves pricing additional products (optional or accessory) along with main product

A

Optional product pricing

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5
Q

Which of the following pricing mix strategies involves pricing products that can only be used with the main product?

A

Captive product pricing

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6
Q

In the case of services, captive product pricing is called _ _

A

2-part pricing

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7
Q

Using __ pricing, companies are able to turn trash into cash allowing them to make the price of their main product more competitive.

A

By-product

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8
Q

Which of the following involves pricing multiple products to be sold together

A

Bundle pricing

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9
Q

What is a price adjustment strategy

A

discount and allowance pricing

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10
Q

The sets of firms that supply companies ___

A

upstream partners

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11
Q

A ___ is made up of company, supplier, distributer, and customer, who partner to improve system.

A

Value delivery system

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12
Q

A ___ is a set of interdependent organizations who help make a product or service available.

A

Marketing channel

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13
Q

A ___ is the layer of intermediaries that performs some work in bringing the product and its ownership closer to the final buyer.

A

Channel level

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14
Q

In a ___channel, the same member both produces and distributes. No intermediary levels.

A

Direct channel.

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15
Q

At its most basic form, the marketing channel consists of ___ and ___

A

producer and consumer

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16
Q

Which of the following is a type of flow that connects all institutions in a marketing channel?

A

Payment flow

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17
Q

___ are complex behavioral systems in which people and companies interact to accomplish goals.

A

Distribution channels

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18
Q

Conflict that occurs at the same level as the marketing channel ___ conflict.

A

Horizontal.

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19
Q

Cutting out of marketing channel intermediaries by product or service producer or the displacement of traditional resellers

A

disintermediation

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20
Q

___ includes all activities involving selling products or services.

A

Retailing

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21
Q

___ involves using in store promotion and advertising to extend brand equity and encourage point of purchase relations

A

Shopper marketing

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22
Q

___ is a type of service offered by retailers who serve customers willing to perform their own tasks.

A

Self-service

23
Q

___ are retailers that offer sales assistants because they offer more goods which would require more information.

A

Limited service retailers

24
Q

Which type of retailer carries more specialty goods at high prices and is more likely to offer assistance.

A

Full service

25
Q

Today __ are flourishing due to the increased use of market segmentation and target marketing

A

specialty stores

26
Q

___ are facing slow sales growth because of slow population growth and growth of out of home eating

A

supermarkets

27
Q

a __ is a small store located near a residential area

A

convenience

28
Q

which is considered a service retailer

A

restaurants

29
Q

home depot and petsmart are examples of

A

category killers

30
Q

__ sells standard merchandise at lower prices by accepting lower margins

A

discount stores

31
Q

___ are manufacture owned and offer prices that are fifty percent below retail

A

factory outlets

32
Q

Which is one of the five major promotion tools

A

direct marketing

33
Q

the use of short term incentives to encourage the purchase or sale is

A

sales promotion

34
Q

which of the following promotion tool builds a good corporate image

A

public relations

35
Q

which is most likely to include the use of displays, discounts and demonstrations

A

sales promotions

36
Q

___ includes sales presentations, trade shows, incentives

A

personal selling

37
Q

which promotion category uses catelogs, phone, kiosks, and internet

A

direct marketing

38
Q

to carefully integrate the companies many communication channels to deliver a clear and consistent message, some companies appoint a ___

A

marketing communications director

39
Q

in order to avoid short sightedness, todays markets are moving towards ___ over time

A

customer relationships

40
Q

which is one of the four major communication functions

41
Q

___ refers to the process of putting thought into symbolic form

42
Q

Advertising is used mostly by ___

A

business firms

43
Q

the decisions about impact and engagement of an ad fall into the category of ___ decision

44
Q

competitive parity and task methods are used when making decisions about a businesses ___

45
Q

an advertising objective is classified by its primary purpose which is to inform, persuade, or ___

46
Q

when the advertising objective is to build primary demand for a new product category ___ advertising will most likely be used.

A

informative

47
Q

___ becomes more important as competition increases with this type of advertising objective to build demand.

A

Persuasive

48
Q

persuasive advertising becomes ___ advertising when a company directly/indirectly compares it with another brand

49
Q

comparative advertising is also known as

50
Q

describing available services and support is most likely a goal of __ advertising

A

informative

51
Q

keeping the brand in a customers mind during off season is most likely a goal of __ advertising

52
Q

to break through the clutter, many marketers have subscribed to ___

A

Madison and vine

53
Q

Bandit/guerilla marketing

A

break through the clutter of advertising to do something unexpected