Ch. 11 Flashcards
T/F - Non-verbal communication is not as important as verbal communication with the patient and family members?
False
T/F - Touch is commonly used to express concern and support for patients?
True
T/F - Radiographer’s professional appearance is a personal choice and does not reflect on how the public may view their imaging abilities
False
T/F - When family members accompany the patient to the radiology department, both the family members and the patient are treated with professional courtesy and respect?
True
T/F - In Maslow’s hierarchy of needs, a patient cannot satisfy the need for love and belonging before satisfying the need for safety and security?
True
T/F - If properly restrained or immobilized, you may leave a pediatric patient alone for a very short period of time while checking your images?
False
T/F - If a substance abuse patient is being uncooperative (and you’ve tried to get them to cooperate), then it is OK to send the patient back to the ER room until some or all the effect of substance has worn off?
False - can only refuse patient if they are a threat, but you may wait for substance to wear off if needed. Can’t send them away though
T/F - When talking to young pediatric patients, always stand above and look down to them to indicate your authority?
False
T/F - There have been documented cases of comatose patients recovering and recalling comments that were stated in their presence while they were in their appeared comatose state?
True
At the level of “Self Actualization” one is satisfied with the level of self expression and their goals that have been or are being achieved?
True
The lowest level of Maslow’s hierarchy of needs is:
physiologic needs
A patient schedules an appointment for a barium enema on Friday at 8 am. The patient is given the intestinal prep and instructions to follow. The scheduling department instructs the patient to arrive at 7:45 am in the radiology department. The patient leaves after the test. The patient is considered which of the following:
outpatient
How does the radiographer respond to questions from patients or visitors regarding the results of their x-rays?
They should be instructed to call their physicians office for the results
What is the best way for a radiographer to communicate with patients who do not speak English?
through an English speaking family member of proper age
Which of the following statement reflect(s) interactions with substance abuse patients?
restraints may be used, patient may become agitated or violent, and the patient should never be left unattended while films are being processed
Which of the following characterize(s) the development of an infant?
preferring to be wrapped tightly in a blanket, preferring to be held in a familiar position, and preferring to hear a calm, soothing voice
Adolescents’ special needs revolve around their modest feeling about their bodies. Therefore radiographers need to do which of the following?
respect the patient’s wishes to keep fully covered
Touching the patient’s iliac crest (hip) for an abdominal exam is an example of using touch for:
palpitation
A patient discusses his condition with the radiologist. After the radiologist leaves the room, the patient begins to cry. The radiographer sits down next to the patient and squeezes the patient’s hand. This is an example of using touch for:
emotional support
Why is it important for the radiographer to make eye contact with the patient as she describes the pain in her hand? (the best answer)
it makes the patient feel that what she is saying is important
The primary means of communication with a hearing impaired patient is through:
writing
In which age group can you expect the younger patient to be able to think logically and analyze a situation?
school age children
Why is it most important to handle geriatric patients as mature adults rather than “senior citizens”?
to minimize discrimination
A 52 year old patient arrives for a chest x-ray. She is considered which of the following?
middle-age
Why would it be beneficial to sit with the parents and child in the private waiting area to get a history of the child and explain the procedure?
it helps the child become familiar and comfortable with the radiologic staff
The highest level of Maslow’s hierarchy of needs is:
self-actualization
The word ambulatory means that the patient …
can walk without assistance
Which of the following would you NOT want to discuss with a patient
medical chart
Questions about the diagnosis of an examination from a patient or visitor are best answered by:
explaining that only a radiologist can read radiographs
When is touching a patient valuable?
for emotional support, emphasis, and palpitations
The ability to evaluate, perceive, and control emotions is termed:
emotional intelligence
The legal document or documents that gives an individual authorization to make an individual’s health care decisions, should the individual be unable to make them for him/herself, or states what the patients desire is if unable to make their own decision is termed:
1) advanced health care directive
2) living will
3) health care proxy
1,2 and 3
The best way to handle a procedure with a mentally impaired patient is to:
use strong and continuous communication, but with a reassuring tone of voice
Placing your hands on your hips as indication of frustration or anger toward another person is indicative of a type of:
body language
According to Table 11.1 the 75-85 yr. olds are in the:
transitional stage
Which of the following is an example of a negative non-verbal communication technique?
talking to the patient with your back turned as you record in the chart
T/F - It is important that your vocabulary and organization of sentences be at the appropriate level for the patient?
True
T/F - It is not important to communicate verbally with the patient face to face?
False
Which of the following is the best way to communicate with geriatric patients:
use a gentle voice and allow extra time for them to speak
Which of the following affects communication?
values, perception, emotions
T/F - If a patient is scheduled for a bone densitometry it is ok for them to take their calcium in the morning as long as it is an hour or more before test?
False - no calcium or tums 24 hours before scan
T/F - If a person has Osteoporosis they must be watched more carefully for potential falls
True
If a patient with a possible bone fracture needs additional imaging to confirm the diagnosis, which modality may be the next best option?
CT
Which type of order would be where the patient is asked to stay and the radiographer gets the x-rays read before releasing the patient and calling the referring physician?
hold and call
The study of aging and disease of older adults
Gerontology
Which of these terms describes the aging that is gradual and inevitable that begins in childhood through old age?
Primary aging
Aging from disease, abuse and disuse; this type is within control of the individual
Secondary aging
Patients between the age of 65-75 fall into what category
young-old
patients within the age of 75-84 fall into what category
old-old
patients who are 85 and older fall into what category
oldest-old
patients between the age of 45-65 are in what category
middle age
patients within the age range of 25-45 are in what category
young adults
those between ages 10-25 are considered what category
adolescents
those within the age range of 5-10 years are in what category
school age children
those between ages 3-5 years are in what category
pre-school
this age isn’t able to understand reason or cause and effect
pre-school (3-5)
this age lives in the here and now
toddlers (1-3)
