CB Vid Flashcards
This tool allows you to understand X1 error codes
Platform Operations Portal (POP)
X1 Box Limit per account
16 boxes
There will be two types of remotes provided to our X1 for Business customers
XR11, XR15
This type of business TV service is primarily designed for businesses where viewing television is never one of the primary offerings of the business.
Private view tv
This type of business TV service is for businesses that want to locate the TVs in areas where a patron would be able to enjoy the programming while waiting for their service.
Private view tv
This type of business TV service is for customers that provide programming to their patrons while they are receiving other services, such as food or drinks, smoking lounges, and fitness services.
Public view customers
This type of business TV service is for businesses who offer television to their patrons as an amenity or derive revenue as a result of offering the service in their establishment.
Public view tv
Xfinity stream is only offered to these business TV customers
Private view customers
What are the requirements for comcast business customers to receive xfinity stream
Comcast business internet and Comcast Business TV services
These customers are eligible to receive xfinity stream
Private view Business TV customers
These features are excluded for Comcast Business customers when using xfinity stream app
No Video On Demand (VOD), No Premium Channels, No DVRs, Not available to Public View customers
These are the add-on options for business tv
sports pack, seasonal sports packages, music choice, international premium networks, canales selecto/multilatino
Name the private/public view tv packages
Basic, select, variety, standard, preferred
Comcast reserves the right to increase equipment rates with this
30-day notice
For new customers, Business TV also requires them to sign this term agreement?
1,2 or 3 year agreement
This device deletes unused channels and inserts local video feed for subscription channels or other video feed such as cameras or promo video loops
Channel Deletion Filter and Combiner
This equipment is used widely in hospitality, nursing homes, and MDUS as a way to replace channels with their own form of broadcast
Channel Deletion Filter and Combiner
This loads a base-band signal onto the standard video channel carrier
Video Modulator
This connects to the combiner in the filter for local insertion of the subscription channel
Universal Digital Transport Adapter (uDTA)
This device provides secure HD content to commercial grade TVs for Hospitality and FTG services
Q2Q
Q2Q devices support up to this many Pro-Idiom: channels
76
This connects to the incoming RF before it encounters any drop or insert equipment
Universal Digital Transport Adapter (uDTA)
The uDTA is capable of these types of video output
HDMI, CH 3/4 analog
This device has a cable bypass output that allows for an additional device (such as a cable modem) to be connected to RF signal
uDTA
MDTA
Multi Digital Transmit Adapter
This device can serve analog video to multiple pieces of equipment with integrated screens (TVs, Fitness equipment, etc)
MDTA or Multi Digital Transmit Adapter
This device replaces the need for multiple set top boxes by converting digital video to an analog distribution
MDTA or Multi Digital Transmit Adapter
The MDTA supports these features
Free to Guest (FTG), Hospitality Digital Standard TV packages, Private View or Public View Broadcasts, Most local channel insertion methods
The MDTA can only be used to support a maximum of this many rooms.
50
The MDTA can only be used to support a maximum of this many outlets
100
The MDTA outputs analog video on these channels
2-72
The MDTA allows for channels to be inserted above this channel
72
This device contains six cable cards and supports delivery of up to 36 SD channels for hotels with 30 rooms or less.
Mini-mDTA (Vecima TC600)
This device contains 12 cable cards and supports delivery of up to 82 SD channels for hotels with 50 rooms or more.
MDTA (Multi Digital Transmit Adapter)
This device contains an embeded modem, ten cable cards and supports coax delivery of up to 60 HD channels for hotels with 65 or more rooms.
Q2Q (QAM-to-QAM)
This device contains an embeded modem, ten cable cards and supports CAT5/6 delivery of up to 60 HD channels for hotels with 65 or more rooms.
Q2IP (QAM-to-IP)
For video distribution devices (MDTA, Q2Q, DSAN) the demarcation point is this.
The tap or ground block if present
If the XR2 flashes red when pressing channel up or down it indicates the remote is operating in this mode
IR or infrared
On an XR2, you can hold the setup button for three seconds and enter this code to check the battery power
999
When checking the battery power via the 9-9-9 code, four green blinks indicates this power level
Excellent
When checking the battery power via the 9-9-9 code, three green blinks indicates this power level
Good
When checking the battery power via the 9-9-9 code, two red blinks indicates this power level
Low
When checking the battery power via the 9-9-9 code, one red blink indicates this power level
very low
To unpair an Xfinity RF remote from a previous device hold the setup button and then enter this code
981
This process is used for hotels, MDUs, and small businesses to distribute a premium channel using just one DCT or a video source containing advertising or information for customers/guests.
Drop and Insert
This process diverts a portion of the multiplexed aggregate signals at an intermediate point and introduces a different signal for subsequent transmission in the same position
Drop and Insert
This is a tapping device providing isolation between tap and output terminals
Directional Coupler
This will occur if a channel deletion filter isn’t working properly
Co-Channeling
This is the first step in checking for a bad channel filter
Turn off the modulator and check for picture
These two X1 devices can be used for analog video output
XG2 and XiD
The Xfinity stream app allows this many concurrent viewers
5
PIE
Private Infrastructure Evaluation
This is the Keenness and depth of perception, discernment, or discrimination especially in practical matters:
Acumen
This is the Ability to make good judgments and quick decisions, typically in a particular domain:
Business Acumen
If a technician is unable to answer a customers question, this is the appropriate response:
Be honest, Give the customer a new point of contact, Follow Up
document that includes special instructions and contract info
service order agreement/ business contract
cannot be strapped tapped or attached to exterior of conduct
back bone cable
