CB Vid

Question 1

This tool allows you to understand X1 error codes

Answer 1

Platform Operations Portal (POP)

Question 2

X1 Box Limit per account

Answer 2

16 boxes

Question 3

There will be two types of remotes provided to our X1 for Business customers

Answer 3

XR11, XR15

Question 4

This type of business TV service is primarily designed for businesses where viewing television is never one of the primary offerings of the business.

Answer 4

Private view tv

Question 5

This type of business TV service is for businesses that want to locate the TVs in areas where a patron would be able to enjoy the programming while waiting for their service.

Answer 5

Private view tv

Question 6

This type of business TV service is for customers that provide programming to their patrons while they are receiving other services, such as food or drinks, smoking lounges, and fitness services.

Answer 6

Public view customers

Question 7

This type of business TV service is for businesses who offer television to their patrons as an amenity or derive revenue as a result of offering the service in their establishment.

Answer 7

Public view tv

Question 8

Xfinity stream is only offered to these business TV customers

Answer 8

Private view customers

Question 9

What are the requirements for comcast business customers to receive xfinity stream

Answer 9

Comcast business internet and Comcast Business TV services

Question 10

These customers are eligible to receive xfinity stream

Answer 10

Private view Business TV customers

Question 11

These features are excluded for Comcast Business customers when using xfinity stream app

Answer 11

No Video On Demand (VOD), No Premium Channels, No DVRs, Not available to Public View customers

Question 12

These are the add-on options for business tv

Answer 12

sports pack, seasonal sports packages, music choice, international premium networks, canales selecto/multilatino

Question 13

Name the private/public view tv packages

Answer 13

Basic, select, variety, standard, preferred

Question 14

Comcast reserves the right to increase equipment rates with this

Answer 14

30-day notice

Question 15

For new customers, Business TV also requires them to sign this term agreement?

Answer 15

1,2 or 3 year agreement

Question 16

This device deletes unused channels and inserts local video feed for subscription channels or other video feed such as cameras or promo video loops

Answer 16

Channel Deletion Filter and Combiner

Question 17

This equipment is used widely in hospitality, nursing homes, and MDUS as a way to replace channels with their own form of broadcast

Answer 17

Channel Deletion Filter and Combiner

Question 18

This loads a base-band signal onto the standard video channel carrier

Answer 18

Video Modulator

Question 19

This connects to the combiner in the filter for local insertion of the subscription channel

Answer 19

Universal Digital Transport Adapter (uDTA)

Question 20

This device provides secure HD content to commercial grade TVs for Hospitality and FTG services

Answer 20

Q2Q

Question 21

Q2Q devices support up to this many Pro-Idiom: channels

Answer 21

76

Question 22

This connects to the incoming RF before it encounters any drop or insert equipment

Answer 22

Universal Digital Transport Adapter (uDTA)

Question 23

The uDTA is capable of these types of video output

Answer 23

HDMI, CH 3/4 analog

Question 24

This device has a cable bypass output that allows for an additional device (such as a cable modem) to be connected to RF signal

Answer 24

uDTA

Question 25

MDTA

Answer 25

Multi Digital Transmit Adapter

Question 26

This device can serve analog video to multiple pieces of equipment with integrated screens (TVs, Fitness equipment, etc)

Answer 26

MDTA or Multi Digital Transmit Adapter

Question 27

This device replaces the need for multiple set top boxes by converting digital video to an analog distribution

Answer 27

MDTA or Multi Digital Transmit Adapter

Question 28

The MDTA supports these features

Answer 28

Free to Guest (FTG), Hospitality Digital Standard TV packages, Private View or Public View Broadcasts, Most local channel insertion methods

Question 29

The MDTA can only be used to support a maximum of this many rooms.

Answer 29

50

Question 30

The MDTA can only be used to support a maximum of this many outlets

Answer 30

100

Question 31

The MDTA outputs analog video on these channels

Answer 31

2-72

Question 32

The MDTA allows for channels to be inserted above this channel

Answer 32

72

Question 33

This device contains six cable cards and supports delivery of up to 36 SD channels for hotels with 30 rooms or less.

Answer 33

Mini-mDTA (Vecima TC600)

Question 34

This device contains 12 cable cards and supports delivery of up to 82 SD channels for hotels with 50 rooms or more.

Answer 34

MDTA (Multi Digital Transmit Adapter)

Question 35

This device contains an embeded modem, ten cable cards and supports coax delivery of up to 60 HD channels for hotels with 65 or more rooms.

Answer 35

Q2Q (QAM-to-QAM)

Question 36

This device contains an embeded modem, ten cable cards and supports CAT5/6 delivery of up to 60 HD channels for hotels with 65 or more rooms.

Answer 36

Q2IP (QAM-to-IP)

Question 37

For video distribution devices (MDTA, Q2Q, DSAN) the demarcation point is this.

Answer 37

The tap or ground block if present

Question 38

If the XR2 flashes red when pressing channel up or down it indicates the remote is operating in this mode

Answer 38

IR or infrared

Question 39

On an XR2, you can hold the setup button for three seconds and enter this code to check the battery power

Answer 39

999

Question 40

When checking the battery power via the 9-9-9 code, four green blinks indicates this power level

Answer 40

Excellent

Question 41

When checking the battery power via the 9-9-9 code, three green blinks indicates this power level

Answer 41

Good

Question 42

When checking the battery power via the 9-9-9 code, two red blinks indicates this power level

Answer 42

Low

Question 43

When checking the battery power via the 9-9-9 code, one red blink indicates this power level

Answer 43

very low

Question 44

To unpair an Xfinity RF remote from a previous device hold the setup button and then enter this code

Answer 44

981

Question 45

This process is used for hotels, MDUs, and small businesses to distribute a premium channel using just one DCT or a video source containing advertising or information for customers/guests.

Answer 45

Drop and Insert

Question 46

This process diverts a portion of the multiplexed aggregate signals at an intermediate point and introduces a different signal for subsequent transmission in the same position

Answer 46

Drop and Insert

Question 47

This is a tapping device providing isolation between tap and output terminals

Answer 47

Directional Coupler

Question 48

This will occur if a channel deletion filter isn't working properly

Answer 48

Co-Channeling

Question 49

This is the first step in checking for a bad channel filter

Answer 49

Turn off the modulator and check for picture

Question 50

These two X1 devices can be used for analog video output

Answer 50

XG2 and XiD

Question 51

The Xfinity stream app allows this many concurrent viewers

Answer 51

5

Question 52

PIE

Answer 52

Private Infrastructure Evaluation

Question 53

This is the Keenness and depth of perception, discernment, or discrimination especially in practical matters:

Answer 53

Acumen

Question 54

This is the Ability to make good judgments and quick decisions, typically in a particular domain:

Answer 54

Business Acumen

Question 55

If a technician is unable to answer a customers question, this is the appropriate response:

Answer 55

Be honest, Give the customer a new point of contact, Follow Up

Question 56

document that includes special instructions and contract info

Answer 56

service order agreement/ business contract

Question 57

cannot be strapped tapped or attached to exterior of conduct

Answer 57

back bone cable