Capitulo: 9. PROJECT RESOURCE MANAGEMENT

Question 1

What is the process of resource
management?

Answer 1

Plan Resource Management
Estimate Activity Resources
Acquire Resources
Develop Team
Manage Team
Control Resources

Question 2

What are the key outputs of the Plan
Resource Management process?

Answer 2

Resource management plan
Team charter
Project documents updates

Question 3

What are the key outputs of Estimate
Activity Resources?

Answer 3

Resource requirements
Resource breakdown structure

Question 4

What are the key outputs of the Acquire
Resources process?

Answer 4

Physical resource assignments
Project or work assignments
Resource calendars

Question 5

What are the key outputs of the Develop
Team process?

Answer 5

Team performance assessments
Change requests
Project management plan updates
Project documents updates
Organizational process assets updates

Question 6

What are the key outputs of the Manage
Team process?

Answer 6

Change requests
Project management plan updates
Project document updates
Enterprise environmental factors
updates

Question 7

What are the key outputs of the Control
Resources process?

Answer 7

Work performance information
Updates to project documents and
project management plan
Change requests

Question 8

What are the resource responsibilities for
project managers?

Answer 8

Determine human and physical
resources needed
Negotiate with resource managers and
confirm availability of assigned resources
Create a project team directory and job
descriptions for team members
Make sure all roles and responsibilities
are clearly assigned
Create a resource management plan

Question 9

What does RAM stand for?

Answer 9

The Responsibility Assignment Matrix
(RAM) chart cross-references team
members with the activities or work
packages they are to accomplish

Question 10

What does RACI stand for?

Answer 10

The RACI chart defines role assignments
more clearly by noting how team
members are to be involved with four
categories: Responsible, Accountable,
Consulted, Informed (RACI)

Question 11

What is the purpose of an organizational
breakdown structure?

Answer 11

To assign project responsibilities to
divisions or departments within the
organization, such as marketing, product
development, or IT

Question 12

What are the key elements of a resource
management plan?

Answer 12

Human resources
* Identification of human resource
requirements
* Roles and responsibilities
* Project organizational charts
* Process for acquiring human
resources
* Training, team development, and
recognition
* Project team management
* Compliance
* Safety
* Release of human resources
Physical resources
* Identification of physical resource
requirements
* Process for acquiring physical
resources
* Inventory management
* Release of resources

Question 13

What is the purpose of a team charter?

Answer 13

A working agreement developed by the
members of the project team; it describes
the approach the team will take

regarding communications, decision-
making, and conflict resolution, as well

as ground rules for team meetings

Question 14

What is preassignment?

Answer 14

Preassignment: Resources, both physical
and team, that are assigned before the
project begins

Question 15

What is multicriteria decision analysis?

Answer 15

Using a set of criteria (such as
availability, cost, experience, location,
skill set, knowledge, or training) to
evaluate potential team members

Question 16

Name and explain the four motivation
theories.

Answer 16

McGregors Theory of X and Y:
Managers believe workers are incapable
(X) or employees can direct their own
efforts (Y)
Maslows Hierarchy of Needs: People
are motivated by using their skills and
contributing to the project
McClellands Theory of Needs: People
are motivated by one of three needs
(achievement, affiliation, power)
Herzberg s Two-Factor Theory of
Motivation: Hygiene factors are not
sufficient to motivate people; motivating
agents will keep people energized and
engaged

Question 17

What are the responsibilities of the
project manager when it comes to team
building?

Answer 17

Guide, manage, and improve the
interactions of team members
Improve trust and cohesiveness among
team members
Incorporate team-building activities into
project activities

Question 18

According to the Tuckman ladder, what
are the stages of team formation and
development?

Answer 18

Forming
Storming
Norming
Performing
Adjourning

Question 19

Why is influencing an important part of
the project manager’s role?

Answer 19

By listening to differing viewpoints,
acknowledging them, and then using
communication and persuasive skills,
a project manager can develop mutual
trust, and, eventually, agreement within
the team

Question 20

What is a team performance assessment?

Answer 20

Team performance assessment: An
assessment by the project manager
meant to evaluate and enhance the
effectiveness of the project team