Business Studies Chap 18 Flashcards

Introduction to the human resources function

1
Q

Explain the role of the human resources function

A

-Is required to comply with legislation when making appointments and managing the employees in the workplace

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2
Q

Elaborate on the meaning of recruitment

A

-is the process that is used by businesses to identify vacant positions within the bus.
-The aim is to attract candidates with the prerequisite qualification, Knowledge, and experience so that they may be appointed in the vacant positions

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3
Q

Outline the recruitment procedure

A

-Commence with the preparation of a job analysis, which includes specifying a job description and job specification
-The Job description is prepared by HRM to identify the recruitment needs of the bus.
-In order to attract suitable applicants to the bus. the HRM specifies the requirements and key performance areas of the vacancy in the job specification
-The HRM then decides on the method of recruitment that will be used by the bus. to ensure that the most suitable candidate is found for the vacant position
-Either internal or external recruitment may be selected

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4
Q

Explain the components of job analysis

A

-Refers to the process used to accumulate info about duties, responsibilities, necessary skills, outcomes and work envir. of the job
-Consists of the job description and job specification

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5
Q

Distinguish between a job description and job specification

A

J.D- A documented description of the position and the work or duties to be performed
-This is described as the nature, type of duties, and responsibilities associated with a specific position
J.S- A documented description of the prerequisite skills, qualifications, and experience needed for the position
-This is described as the personal qualities, skills, and qualifications required for a specific positions

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6
Q

Discuss the internal and external methods of recruitment

A

-I.R-Is the process used by bus. to advertise vacant positions in the business internally.
-Words of mouth, Business newsletters, circulars, Notice boards of the business, Internal bulletins in
E.R. is the process used by bus. to advertise vacant positions in the business externally.

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7
Q

Outline the selection procedure

A

Step 1: Application forms/ curriculum vitae/ and certified copies of personal documents/IDs/ proof of qualifications are recieved
Step 2: Screen/determine which applications meet the minimum job requirements and separate these from the rest
Step 3: Preliminary interviews are conducted if many suitable applications were received
Step 4: Reference checking takes place to verify the info on the CV
Step 5: Compile a shortlist of potential candidates identified
Step 6: Shortlisted candidates may be subjected to various types of selection tests
Step 7: Invite shortlisted candidates for an interview
Step 8: A written offer of employment is made to the candidate selected after the interview process

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8
Q

Explain the purpose of an interview

A

-Assess the general character, strengths and weaknesses of the candidate
-Determine the candidate’s suitability for the position based on his/her skill, experience and qualification
-Assist the employer in selecting the most suitable candidate
-Ensure that the info supplied by the candidate is matched to the requirements of the position
-Assess the suitability of a candidate for the vacant position by evaluating his/her temperament

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9
Q

Discuss the role of interviewer during the interview

A

-Ensure that each candidate should be allocated the same amount of time for each of their interviews
-Ensure that members of the interviewing panel should be introduced to the interviewee at the commencement of the interview
-Explain the purpose of the interview to the interviewee and interview panel
-Pose the same questions to all interviewees
-Provide an opportunity for the interviewee to ask questions

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10
Q

Name aspects of employment contract

A

-Employee deductions(compulsory, non-compulsory)
-Fringe benefits, perks, allowances
-Job title and position
-Probation period(if applicable) for how long
-Signatures of the employer and employee

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11
Q

Outline legal requirements of an employment contract

A

-Both the employer and employee should agree to any changes to the contract
-No changes may be made to the employment contract by any of the parties
-The contract must be signed by both the employer and the employee
-A code of contact and ethics should be included in the employment contract

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12
Q

Elaborate on the meaning of induction

A

-New employees are familiarised with their new physical work environment, org. culture, products and services
-New employees are informed about the processes or procedures of the business

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13
Q

Discuss the purpose of induction

A

-New employees are introduced to management/ colleagues so that workplace relationships may be established at different levels
-New employees are welcomed by introducing the to their physical workplace
-A tour, layout of the building maps, and other general info should be given to new employees on arrival
-Ensure that new employees are aware of and familiar with the org. structure and who they report to

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14
Q

Elaborate on the meaning of placement

A

-Candidates who are successfully selected are placed in the vacant pos, where they will be effective and add the most value to the bus.
-The selected candidate is allocated to a specific position

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15
Q

Outline the placement procedure

A

-The employer should stipulate the responsibilities and expectations of the new position for the employee
-The employer will determine through psychometric testing the strengths, weaknesses, skills and interests of the new employee

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16
Q

Explain different systems of salary determination methods

A

-Businesses make use of different systems to pay employees
- Namely the Piecemeal method and time-related method

17
Q

Distinguish between piecemeal and time related salary determination methods

A

-P.M-Workers are paid according to the number of items/units produced/actions performed
-This system is used in factories particularly, in the textile or tech industries
-T.R-Workers are paid for time they spend at work or working on a task
-The private and public-sector bus. make use of this payment method

18
Q

Outline employee benefits

A

Fringe Benefits
-funeral benefits
-Performance-based incentives
-Issuing of bonus shares
-Staff discounts/free or low-cost meal/canteen facilities
-Medical aid
-UIF