Building Rapport

Question 1

What is Building Rapport?

Answer 1

Pairing and building a relationship with the client that is built off trust, respect, and open communication

Question 2

What kind of activities should you have for the client?

Answer 2

Pair yourself with fun, preferred activities so that the client knows they can come to you to gain access to their preferred activities and have a fun, happy day!

Question 3

Often when Rapport is built and maintained, client may demonstrate ________ problematic behaviors, and be more compliant and willing to work with you.

Answer 3

less

Question 4

Once you build that relationship with the client, it is important to ________ it throughout your time providing services. Never _______ pairing!

Answer 4

Maintain; stop

Question 5

When should pairing/rapport building happen?

Answer 5

1. When first meeting the client and getting to know them
2. After upsetting/stressful event
3. Often in beginning of the session
4. All the time!

Question 6

What is establishing Instructional Control?

Answer 6

When the technician has instructional control, the client understands the expectations and is willing to meet them.

Question 7

What does establishing Instructional Control?

Answer 7

1. Provide clear, specific instructions to the client
2. Give choices
3. Point out benefits to the client
4. Keep reinforcers nearby
5. Be firm, yet calm
6. Assent based approach: Shows respect for the client and their boundaries; can teach FCT to help client demonstrate assent