BRAND EQUITY Flashcards

1
Q

refers to the intangible value that a brand holds in the minds of consumers. It encompasses various factors such as brand recognition, reputation, loyalty, and perceived value.

A

Brand equity

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2
Q

is thus a product or service whose dimensions differentiate it in some way from other products or services designed to satisfy the same need.

A

A brand

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3
Q

is the process of endowing products and services with the power of a brand. It’s all about creating differences between products.

creates mental structures that help consumers organize their knowledge about products and services in a way that clarifies their decision making and, in the process, provides value to the firm.

A

BRANDING

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4
Q

Recognition of the brand by customers and potential customers.

A

Brand Awareness

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5
Q

Customers’ willingness to purchase from the same brand over time.

A

Brand Loyalty

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6
Q

The level of perceived quality associated with the brand.

A

Perceived Quality

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7
Q

The values and attributes associated with the brand

A

Brand Associations

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8
Q

are devices, which can be trademarked, that identify and differentiate.

A

Brand elements

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9
Q

also known as brand mascots or brand ambassadors, are fictional or real characters that represent a brand and its values.

A

Brand characters

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10
Q

consists of activities and processes that help
inform and inspire employees about brands.

A

INTERNAL BRANDING

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11
Q

is a structured approach to assessing the sources and
outcomes of brand equity and the way marketing activities create brand value.

A

The brand value chain

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12
Q

focused series of procedures to assess the health of the brand, uncover its sources of brand equity, and suggest ways to improve and leverage its equity.

A

BRAND AUDIT

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13
Q

is a model developed to formally estimate the dollar value of a brand. It defines brand value as the net present value of the future earnings that can be attributed to the brand alone.

A

Brand worth

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14
Q

a collection of every product, service and brand that a company offers.

A

Brand Portfolio

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15
Q

the set of activities where companies ensure that brand equity created doesn’t depreciate with time.

A

Brand Reinforcement

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