BRAND EQUITY Flashcards
refers to the intangible value that a brand holds in the minds of consumers. It encompasses various factors such as brand recognition, reputation, loyalty, and perceived value.
Brand equity
is thus a product or service whose dimensions differentiate it in some way from other products or services designed to satisfy the same need.
A brand
is the process of endowing products and services with the power of a brand. It’s all about creating differences between products.
creates mental structures that help consumers organize their knowledge about products and services in a way that clarifies their decision making and, in the process, provides value to the firm.
BRANDING
Recognition of the brand by customers and potential customers.
Brand Awareness
Customers’ willingness to purchase from the same brand over time.
Brand Loyalty
The level of perceived quality associated with the brand.
Perceived Quality
The values and attributes associated with the brand
Brand Associations
are devices, which can be trademarked, that identify and differentiate.
Brand elements
also known as brand mascots or brand ambassadors, are fictional or real characters that represent a brand and its values.
Brand characters
consists of activities and processes that help
inform and inspire employees about brands.
INTERNAL BRANDING
is a structured approach to assessing the sources and
outcomes of brand equity and the way marketing activities create brand value.
The brand value chain
focused series of procedures to assess the health of the brand, uncover its sources of brand equity, and suggest ways to improve and leverage its equity.
BRAND AUDIT
is a model developed to formally estimate the dollar value of a brand. It defines brand value as the net present value of the future earnings that can be attributed to the brand alone.
Brand worth
a collection of every product, service and brand that a company offers.
Brand Portfolio
the set of activities where companies ensure that brand equity created doesn’t depreciate with time.
Brand Reinforcement