ADDITIONAL INFORMATION Flashcards

1
Q

Process of coordinating the flow of information, goods, and services among members of the distribution channel.

A

Logistics

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2
Q

System of marketing institutions that enhances the physical flow of goods and services, along with ownership title, from producer to consumer or business user

A

Marketing Channels

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3
Q

3.The act of designing a company’s offering and image to occupy a distinctive place in the minds of the target market

A

Positioning

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4
Q

It defines which other brands a brand competes with and which should thus be the focus of competitive analysis

A

Competitive Frame of Reference

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5
Q

These are attributes or benefits that consumers strongly associate with a brand, positively evaluate, and believe they could not find to the same extent with a competitive brand.

A

Points of Difference

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6
Q

6.These are attribute or benefit associations that are not necessarily unique to the brand but may in fact be shared with other brands. These types of associations come in three basic forms: category, correlational, and competitive.

A

Points-of-Parity

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7
Q

A three- to five-word articulation of the heart and soul of the brand and is closely related to other branding concepts like “brand essence” and “core brand promise.”

A

Brand Mantra

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8
Q
  1. Is the added value endowed to products and services with consumers
A

Brand Equity

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9
Q

A name, term, sign, symbol, or design, or a combination of them, intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors

A

Brand

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10
Q

A leading indicator that predicts future growth value

A

Brand strength

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11
Q

11.It is a structured approach to assessing the sources and outcomes of brand equity and the way marketing activities create brand value

A

Brand Value Chain

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12
Q

When a firm uses an established brand to introduce a new product, the product is called

A

Brand Extension

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13
Q

13.The first step in conducting Market Research i

A

Define the problem and research objectives

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14
Q

This stage in marketing research is generally the most expensive and error-prone. Some respondents will be away from home, offline, or otherwise inaccessible; they must be contacted again or replaced.

A

Collecting Information

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15
Q

The last stage in Marketing Research

A

Decision Making

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16
Q

is the set of measures that helps marketers quantify, compare, and interpret their performance

A

Marketing metrics

17
Q

This analyze data from a variety of sources, such as retailer scanner data, company shipment data, pricing, media, and promotion spending data, to understand more precisely the effects of specific marketing activities

A

Marketing Mix Model

18
Q

A concise set of interconnected performance drivers to be viewed in common throughout the organization. It is a visual tool that displays key marketing details and targets for a business in an easy-to-see way

A

Marketing Dashboard

19
Q

Is the complete sequence of suppliers and activities that contribute to the creation and delivery of goods and services.

A

Supply Chain

20
Q

20.The following are the three (3) methods of managing Logistics:

A

a.Enterprise Resource Planning (ERP)
b. Radio Frequency Identification
b.Logistical Cost Control

21
Q

21.This coordinates all promotional activities—media advertising, direct mail, personal selling, sales promotion, public relations, and sponsorships—to produce a unified, customer-focused promotional message

A

Integrated Marketing Communications

22
Q

22.This is the function of informing, persuading, and influencing the consumer’s purchase decision.

A

Promotion

23
Q

23.subset of the marketing mix in which marketers attempt to achieve the optimal blending of the elements of personal and non-personal selling to achieve promotional objectives

A

Promotional Mix

24
Q

Is the process of a seller’s person-to-person promotional presentation to a buyer. The sales process is essentially interpersonal, and it is basic to any enterprise

A

personal selling

25
Q
  1. Regular contact between sales representatives and customers over an extended period to establish a sustained buyer-seller relationship
A

Relationship Selling

26
Q

26.This direction of the Supply Chain controls part of the supply chain that involves raw materials, inbound logistics, and warehouse and storage facilities.

A

Upstream Management