Biznis words OLI Flashcards by Denisa Trabalikova | Brainscape

Q

porovnať

A

compare

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Q

report
robiť report

A

report
make a report

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Q

Mobilné Fixné portfólio

A

Mobile/ Fixed portfolio

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Q

Prevádzka

A

Service

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Q

Mesačný poplatok

A

Monthly fee

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Q

Doplnková služba

A

additional service

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Q

Požiadavka

A

Request

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Q

Rámcová Zmluva

A

FRAMEWORK COOPERATION CONTRACT

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Q

Zmluva o poskytovaní výhod

A

Benefits provision agreement

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Q

Osobitné podmienky

A

Special conditions (of contract)

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Q

Obchodné podmienky

A

Business terms & conditions

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Q

Vyhodnotenie

A

Evaluation

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Q

Bývalý agent

A

Former agent

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Q

Dátové služby

A

Data service

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Q

Nezrušená služba

A

Non-terminated service

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Q

Objednávka

A

Order

Q

TALA- KALA

A

Top Accounts / Large Accounts = Key Accounts (CZ)

Q

SME

A

Small to medium sized enterprise

Q

Hlasová balík

A

Voice package

Q

SMS balík

A

SMS package (short message service)

Q

Dátový balík

A

Data package

Q

Oneskorená deaktivácia

A

Delayed deactivation

Q

Dočasné odpojenie tel čísla

A

Temporary disconnection of the phone number

Q

Mobilný telefón

A

Mobile phone/ Mobile device

Q

Prenájom zariadenia

A

Equipment rental

Q

Priemerný čas spracovania

A

Average processing time

Q

Reklamácia

A

Complaint znamena aj staznost 😊

Q

Sťažnosť

A

Claim ….znamena aj reklamacia

Q

Chyba spôsobená obchodníkom

A

Error caused by Sales Representative

Q

Manuálna fakturácia

A

Manual invoicing

Q

Formulár

A

Form

Q

Schvaľovateľ

A

Approver

Q

Zákonná lehota

A

Legal term

Q

Prozákaznícke riešenie

A

Customer oriented solution / Customer centric solution

Q

Oprávnené/neoprávnené reklamácie

A

Legitimate / Illegitimate claim (to reimbursement - na nahradu)

Q

Dôvod chyby

A

Cause of error

Q

Kontrola/kontrolné mechanizmy

A

Control mechanisms