Behavioral Competencies: Leadership

Question 1

Situational leadership

Answer 1

Rooted in adaptability.

No universally applicable way to lead

Question 2

Inclusive leadership

Answer 2

promoting an atmosphere of respect, in which all employees have equal ability to share and utilize the skills they bring to the organization.

Requires a willingness to listen with understanding and an ability to communicate with diverse populations across differences.

Question 3

Participative leadership

Answer 3

allows all employees to be more informed and involved in the operations of the organization.

Question 4

Transformational leadership

Answer 4

involves championing a shared vision with employees. It requires changing the attitudes and assumptions of the team while building commitment for the organization’s mission, objectives, and strategies.

Question 5

Four defining characteristics of a transformational leader

Answer 5

o Charismatic
o Inspirational
o Intellectually stimulating
o Individualized consideration

Question 6

Theory X + Theory Y of Leadership

Answer 6

Douglas McGregor theory

Theory X – leader sees employees as lazy and only motivated by disciplinary action

Theory Y – leader views employees as willing, hard workers who need to be shown the importance of their work to facilitate continued motivation

Question 7

Four phases of people management

Answer 7

1. Directing
2. Coaching
3. Supporting
4. Delegating

Question 8

People Management: Directing

Answer 8

First phase

Involves limited flexibility for the employee and is characterized by defining, planning, teaching, and monitoring.

High commitment, minimal skills & need clear standards, goals, and timelines with regular feedback

Question 9

People Management: Coaching

Answer 9

Involves supportive direction characterized by praise, encouragement, prioritizing, and feedback.

Some commitment and skills, but still need recognition and feedback while they try to develop more effective ways to perform tasks

Question 10

People Management: Supporting

Answer 10

Involves even less specific direction and is characterized by listening, collaborating, and appreciating.

Individuals are more confident, skilled, and self-reliant problem-solvers.

Question 11

People Management: Delegating

Answer 11

Involves lots of flexibility with little direction and is characterized by trusting, empowering, acknowledging, and challenging.

High commitment and excellent skills. Ready for trust, responsibility authority, variety, and challenges.