Basics of NW, ERP, & Solution Manager Flashcards
SAP NetWeaver
A technology platform for running business applications
SAP ERP
Enterprise Resource Planning, helps to manage a company’s enterprise processes
Solution manager
Central, integrated, end-to-end platform to accelerate innovation, manage the application lifecycle, and run SAP centric solutions like a factory
Sandbox client
Used for testing i.e. 010
Sample data
Workbench transports originate here (apparently)
Sandbox client
Used for testing i.e. 010
Sample data
Workbench transports originate here (apparently)
Technology Platform
A collection of technologies capable to address specific business needs
Technology Platform
A collection of technologies capable to address specific business needs
SAP Business suite
The product which is run on the platform the SAP NetWeaver
ERP is
An integrated information system that serves all departments within an enterprise
A way to integrate the data and processes of an organization into one single system
ECC
Enterprise Central Component
Flexible, and can handle multiple industries
SAP System Environments
Development
Quality
Production
System Architecture
Application server
Database
Client
Presentation layer
Allows the user to interact with the system
Sends user’s input to the application server and receives data for display from the database.
Application layer
Consists of one or more application servers and a message server
Message server
Responsible for communication between the application servers. Passes requests from one application server to another.
Contains information about application server groups and the current load balancing within them.
Database layer
Central database which consists all the data in the system
2 components of the database server
The database management system and the database
Core capabilities of SAP NetWeaver
Integration of people, information, and process
People integration
You bring people together and help them work more efficiently
Information integration
You bring together information from a variety of locations and have it make sense in the context of what your folks do everyday
Process integration
Coordinating the flow of work across departments, divisions, and between companies
Factors of people integration
Multi-channel access
Portal
Collaboration
Factors of information integration
Master Data Management
Business intelligence
Knowledge management
Factors of process integration
SAP exchange infrastructure
Business process management
Aspects of Application platform
J2EE
ABAP
DB and OS Abstraction
Knowledge management
Access to unstructured data i.e. text files, audio files,
Master Data Management
Data integration in heterogeneous landscapes. Master data can be consolidated and aligned system-wise
Business intelligence
The integration, analysis and distribution of business critical information to allow for informed decision making
SAP Exchange
Communication between application components of different origin, software components
Business process management
The design and operation of business processes in a dynamic business environment
J2EE
Java personalized language
4 aspects of solution manager
Can do licensing
Patching
Administration
Monitoring
Provides tools, services, methods, technical and application related documentation and templates for implementation, support
Solution Manager
Central infrastructure
Solution Manager
Link for technical key values and the critical business processes
Solution manager
5 key aspects of Solution Manager
Faster implementation
Optimal access to all support services
Optimal support of all operations, maintenance and improvement activities
Faster issue resolution
Example of a solution manager
ITSM
Different scenarios for solution manager
Implement SAP solutions Monitor SAP solutions Manage the service desk Link to SAP services Manage Change Requests Upgrade SAP Solutions
Benefits of solution manager
More reliable IT Solutions More leverage from IT Investments Faster ROI Reduced cost of implementation Reduced cost of operation
SAP Notes
support documents to help you find answers to questions arising from your daily work with SAP software products
To search for SAP notes and SAP Knowledge Base Articles you need…
SAP ONE Support Launchpad
SAP Notes differs from SAP Knowledge Base…
80% of SAP Notes contain coding corrections
Used to solve complex technical issues
Most SAP Notes contain the description of the issue from a business perspective as well as the technical solution
Implementation tool for the coding corrections is available to help customer to implement SAP Notes
SAP Knowledge Base differs from SAP Notes…
No coding corrections
Incident-specific documents
Instant publishing
Enriched content (embedded screenshots)
SAP Help Center
provides a means to embed company-specific information about SAP business applications (from ERP) in the user’s work area
Help Center application is part of the…
SAP_BASIS software component
To make the Help Center available, you have to…
activate it in the implementation guide (IMG) in the SAP back-end system
The basic configuration also includes the specification of the storage folder (shared network folder) for the files that are linked to from the Help Center.
SAP Service Marketplace
where you can find all support documentation and it is a website where you can post any doubts related to sap and you get answers. It’s like a social network for sap developers and sap product users to ask questions and also download latest products and services
Components of Solution Manager
SAP BW (Business warehouse) Root Cause Analysis (RCA) SAP NetWeaver Search and Classification Internet Graphic Server Multi-tier landscape Service delivery Content Activation for Solution Documentation
ChaRM
Change Request Management, an application management process of documenting and controlling the approval process for changes that need to be made to a system
