Basics of NW, ERP, & Solution Manager Flashcards

1
Q

SAP NetWeaver

A

A technology platform for running business applications

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2
Q

SAP ERP

A

Enterprise Resource Planning, helps to manage a company’s enterprise processes

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3
Q

Solution manager

A

Central, integrated, end-to-end platform to accelerate innovation, manage the application lifecycle, and run SAP centric solutions like a factory

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4
Q

Sandbox client

A

Used for testing i.e. 010
Sample data
Workbench transports originate here (apparently)

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5
Q

Sandbox client

A

Used for testing i.e. 010
Sample data
Workbench transports originate here (apparently)

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6
Q

Technology Platform

A

A collection of technologies capable to address specific business needs

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7
Q

Technology Platform

A

A collection of technologies capable to address specific business needs

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8
Q

SAP Business suite

A

The product which is run on the platform the SAP NetWeaver

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9
Q

ERP is

A

An integrated information system that serves all departments within an enterprise

A way to integrate the data and processes of an organization into one single system

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10
Q

ECC

A

Enterprise Central Component

Flexible, and can handle multiple industries

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11
Q

SAP System Environments

A

Development
Quality
Production

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12
Q

System Architecture

A

Application server
Database
Client

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13
Q

Presentation layer

A

Allows the user to interact with the system

Sends user’s input to the application server and receives data for display from the database.

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14
Q

Application layer

A

Consists of one or more application servers and a message server

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15
Q

Message server

A

Responsible for communication between the application servers. Passes requests from one application server to another.

Contains information about application server groups and the current load balancing within them.

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16
Q

Database layer

A

Central database which consists all the data in the system

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17
Q

2 components of the database server

A

The database management system and the database

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18
Q

Core capabilities of SAP NetWeaver

A

Integration of people, information, and process

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19
Q

People integration

A

You bring people together and help them work more efficiently

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20
Q

Information integration

A

You bring together information from a variety of locations and have it make sense in the context of what your folks do everyday

21
Q

Process integration

A

Coordinating the flow of work across departments, divisions, and between companies

22
Q

Factors of people integration

A

Multi-channel access
Portal
Collaboration

23
Q

Factors of information integration

A

Master Data Management
Business intelligence
Knowledge management

24
Q

Factors of process integration

A

SAP exchange infrastructure

Business process management

25
Q

Aspects of Application platform

A

J2EE
ABAP
DB and OS Abstraction

26
Q

Knowledge management

A

Access to unstructured data i.e. text files, audio files,

27
Q

Master Data Management

A

Data integration in heterogeneous landscapes. Master data can be consolidated and aligned system-wise

28
Q

Business intelligence

A

The integration, analysis and distribution of business critical information to allow for informed decision making

29
Q

SAP Exchange

A

Communication between application components of different origin, software components

30
Q

Business process management

A

The design and operation of business processes in a dynamic business environment

31
Q

J2EE

A

Java personalized language

32
Q

4 aspects of solution manager

A

Can do licensing
Patching
Administration
Monitoring

33
Q

Provides tools, services, methods, technical and application related documentation and templates for implementation, support

A

Solution Manager

34
Q

Central infrastructure

A

Solution Manager

35
Q

Link for technical key values and the critical business processes

A

Solution manager

36
Q

5 key aspects of Solution Manager

A

Faster implementation
Optimal access to all support services
Optimal support of all operations, maintenance and improvement activities
Faster issue resolution

37
Q

Example of a solution manager

A

ITSM

38
Q

Different scenarios for solution manager

A
Implement SAP solutions
Monitor SAP solutions
Manage the service desk
Link to SAP services
Manage Change Requests
Upgrade SAP Solutions
39
Q

Benefits of solution manager

A
More reliable IT Solutions
More leverage from IT Investments
Faster ROI
Reduced cost of implementation
Reduced cost of operation
40
Q

SAP Notes

A

support documents to help you find answers to questions arising from your daily work with SAP software products

41
Q

To search for SAP notes and SAP Knowledge Base Articles you need…

A

SAP ONE Support Launchpad

42
Q

SAP Notes differs from SAP Knowledge Base…

A

80% of SAP Notes contain coding corrections

Used to solve complex technical issues

Most SAP Notes contain the description of the issue from a business perspective as well as the technical solution

Implementation tool for the coding corrections is available to help customer to implement SAP Notes

43
Q

SAP Knowledge Base differs from SAP Notes…

A

No coding corrections

Incident-specific documents

Instant publishing

Enriched content (embedded screenshots)

44
Q

SAP Help Center

A

provides a means to embed company-specific information about SAP business applications (from ERP) in the user’s work area

45
Q

Help Center application is part of the…

A

SAP_BASIS software component

46
Q

To make the Help Center available, you have to…

A

activate it in the implementation guide (IMG) in the SAP back-end system

The basic configuration also includes the specification of the storage folder (shared network folder) for the files that are linked to from the Help Center.

47
Q

SAP Service Marketplace

A

where you can find all support documentation and it is a website where you can post any doubts related to sap and you get answers. It’s like a social network for sap developers and sap product users to ask questions and also download latest products and services

48
Q

Components of Solution Manager

A
SAP BW (Business warehouse)
Root Cause Analysis (RCA)
SAP NetWeaver Search and Classification
Internet Graphic Server 
Multi-tier landscape
Service delivery
Content Activation for Solution Documentation
49
Q

ChaRM

A

Change Request Management, an application management process of documenting and controlling the approval process for changes that need to be made to a system