Aircrew Coordination Flashcards
Definition
Aircrew Coordination
Cooperative interaction among crewmembers necessary for safe, efficient, and effective performance of flight tasks
Description
Aircrew Coordination
Set of principles, attitudes, procedures, and techniques that transforms individuals into an effective crew
What are other names that have been used for aircrew coordination?
- Cockpit resource management
- Integrated resource management
- Crew coordination
6 Errors / Failures
- P* to properly direct assistance from other crewmembers
- Crewmember to announce a decision/action that affected the ability of other crewmembers to properly perform their duties
- Crewmember to communicate positively
- PC to assign crew responsibilities properly before and during mission
- P or other crew members to offer assistance
- P* to execute flight actions in the proper sequence with the actions of the other crew members
What were the two changes made by identification of aircrew coordination errors / failures?
- Incorporation of aircrew coordination into every ATM task
- Development of the aircrew coordination annual sustainment course
What is the purpose of aircrew coordination?
Enhance vital communication between all crewmembers
Define “Establish and maintain team relationships”.
Establish a positive working relationship that allows the crew to communicate openly and freely
Disagreement and Differences ________ if not handled properly.
Can become bad
Crewmembers value each other for their ________ and ________.
Expertise and Judgement
When is communication, as discussed in aircrew coordination, considered effective?
- Composed of assertive crewmembers who consistently engage in situational leadership
- Each crew member is a member of a productive team and willing to help each other
- Entire crew participates as a team in the planning and execution of the mission
How many basic qualities are associated with aircrew coordination?
Thirteen
When is communication, as discussed in aircrew coordination, considered ineffective?
- Unable to balance task and personnel considerations
- Crewmembers’ feelings vary
- Sole planner and decision-maker is the PC who provides only cursory briefing to the crew
- Crewmembers are left wondering about their actions, duties, and responsibilities
What are three of the barriers to communication in aircrew coordination?
- Noise
- Physical
- Stress
What things should you do to have effective listening?
- Attend to the sender
- Ask questions if unsure of message
- Restate message if necessary
- Acknowledge verbally or by actions
What are the three phases of aircrew communication and what is critical during these phases?
- Pre-mission planning
- In-flight
- Post-mission
Define “Plan mission and rehearse”.
To explore all aspects of the assigned mission and analyze each segment for potential difficulties and possible reactions in terms of commander’s intent
Define “Establish and maintain workloads”.
Manage and execute the mission workload in an effective and efficient manner with the redistribution of task responsibilities as the mission situation changes
Situational Awareness Influences
- Experience and Training
- Physical flying skills
- Spatial orientation
- Physical and emotional health
- Attitude
Conditions and situations that can compromise situational awareness
- Stress
- Boredom
- Fatigue
- Anger
Situational Awareness Problems
- Boredom
- Complacency
- Uncertainty
- Frustration / Anger
Who sets the tone of the crew and maintains the working environment?
The PC sets the tone of the crew and maintains the working environment
When crewmembers disagree on a course of action, what must the crew do?
When crewmembers disagree on a course of action, the crew must be effective in resolving the disagreement
What are the three classification of tasks?
- Critical
- Important
- Routine
Name four causes of high workload
- Poor planning
- Unexpected events
- Weather and the environment
- ATC
- Cockpit design
- Mission complexity
- Crew endurance
Name four effects of high workload
- Difficulties in achieving good performance
- Difficulty with aircraft control
- Uncertainty / Indecision / Discomfort
- Lose normal scan
- Temporal distortion
- Difficulty communicating
How do you manage high workload?
- Be aware
- Delegate
- Prioritize tasks
- Expand time available
What are three effects of low workload?
- Awareness
- Inattention
- Drowsiness / Boredom
- Complacency
What are two of the team management problems associated with aircrew coordination?
- Lack of support
- SOP ignored
- Stress problems
- Emotional problems
- Judgment problems
- Management problems
- Communication problems
- Leadership problems
- Discipline problems
Is the act of rendering a solution to a problem and defining an action plan?
Decision-making
What are the two decision-making styles that the Army recognizes in the decision-making process?
Analytical and automatic
What are the hazardous attitudes that may impede the decision-making process?
- Anti-authority
- Impulsiveness
- Invulnerability
- Macho
- Resignation
- “Get there-itis”
- Over confidence
Define “Cross-monitor performance”.
Cross-monitor each other’s actions and decisions to reduce the likelihood of errors impacting mission performance and safety
What is advocacy?
Stronger than a recommendation, this is a positive declaration in favor of a set of possibilities
What is assertion?
The forceful, non-threatening statement of a belief, feeling, position, or ideas concerning a situation with which one is uncomfortable
To assist in reducing information overload, you must use ________.
Standard terminology
How do you deal with distractions pertaining to aircrew coordination?
- Handle
- Delegate
- Ignore
- Delay
What are three types of unexpected events?
- Malfunction
- Sudden loss of visual reference
- Inadvertent IMC
- Unusual environmental conditions
- Near mid-air collisions
- Short notice in-flight mission changes
- Encounters with threat
What are two types of incapacitation?
Subtle and gross
Nobody flying the aircraft, nobody looking out the window, and departure from SOP are types of links in the ________.
Error / Poor judgment chain
What are three techniques to break the error chain?
- Two-challenge rule
- Positive team building
- Detailed pre-mission planning and rehearsal
Which decision-making style is more thorough and takes more data into account?
Analytical
When should a crewmember offer assistance?
- P* demonstrates difficulty in aircraft control or deviates from normal or expected actions
- Anytime information or assistance is requested
- Anytime a crewmember sees or recognizes anything that poses a hazard to flight
