A1 - working within the health and science sector Flashcards
what is equality?
treating individuals fairly (not the same) so everyone has the same opportunities.
eg, lifts, wider doors, ramps…
what is diversity?
recognising everyone is unique and different.
eg, lgbtq+, religion, dietary requirements
what is inclusion?
making sure everyone is included.
eg, having meetings when every member of staff is in work
what is discrimination?
a group/person at a disadvantage and treated unfairly compared to others.
eg, not able to do certain activities if your disabled as there’s no accessible route
what is workforce?
employers in an organisation
what is a customer/patient?
all members of the uk public who will use a service in an organisation
name 4 differences within people
religion, age, gender, language, diet, gender reassignment
what is a policy?
a course or principle of action adopted or proposed by an organization or individual
give 4 different types of policies?
health and safety, complaints, whistle blowing, safeguarding
how do policies start?
they stem from the government and they put them in place
what are the 9 protected characteristics of the equality act 2010?
race
religion
pregnancy
gender
sexual orientation
gender reassignment
disability
age
marriage
what is safeguarding?
protecting a citizens health, wellbeing and human rights, so they can live life free from harm, abuse and neglect.
what is the code of conduct?
the standards of conduct, behaviour and attitude that the public and people who use health and care services should expect
what is the policy?
what care workers should do in a set of circumstances
what are procedures?
action to be taken
what is the duty of candour?
health professionals must tell the patient when something has gone wrong
what is care work responsibility?
to maintain care that meets legal requirements and standards