9 Flashcards

1
Q

Marketing mix factors

A

The elements of the strategy are often referred to as ______

Product Price

People Place

Promotion

Once need/ wants/ objective has been identified, then company can devise the marketing strategy to achieve objectives.

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2
Q

Marketing strategy – Product -defined

A

What is being marketed?

Includes all the packaging

Branding

Any value added features?

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3
Q

Marketing strategy – Product

-should communicate appealing characteristics

A

-how will this satisfy their needs / wants

  • label appeal- who consumer attracted to what kind of label
  • marketing should describe the experience that product will deliver
  • story of wine in branding
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4
Q

Marketing strategy- Product

Describe Saturated?

A

Already enough products to satisfy consumers’ needs

few gaps between product types/ strong competition

  • companies need to clearly explain differential than competitor
  • higher quality/ better value, organic, vegetarian/ Fairtrade
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5
Q

Marketing strategy – Price

A

Cost includes product on shelf & includes delivery, discounts, consumer’s time & willingness to go and buy product

-ideally ____ is a balance reasonable profit for producer and a sufficient # of consumers willing to purchase

____ is affected by supply / demand & costs in supply chain

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6
Q

Marketing strategy – Price

-penetration strategies

A

A new product comes to market and price is set relatively low 0r enter the market on a price promotion

T0 undercut the competition

To reach a wider section of people

Expectation is that consumers will permanently switch to the new brand because of the lower price

-subsequent attempts to raise the price may or may not be successful

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7
Q

Marketing strategy – Price

-psychology of a price point

A
  • people get more pleasure from wine they think is expensive
  • consumers w/ lower wine knowledge who are buying wine for someone w/ greater knowledge may likely buy a more expensive bottle to meet the recipient’s expectations

Consumers may be more likely to buy wine priced at 9.95 than 10

Producers may reduce their price of their wine slightly to have retailer hit that desired price point.

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8
Q

Marketing strategy – People

A

1 The attitude and behavior of the target consumer

Or -depending on model

2 Refers to the relationship between the company, staff, partners, customers

-includes attitudes, skills, customer service

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9
Q

Marketing strategy – People

Wine producers should ensure they have sufficient trained staff to sell

A
  • at cellar door or consumer events
  • to distributors/ retailers
  • make it easier to present a consistent message -producer’s vision
  • may have winemaker or sales rep to highlight brand image & tell story
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10
Q

Marketing strategy – Place

A

-relates to where the product is sold: Target market shops:

Do G S S C H O W

Deep discounters Convinence

Global Travel Hybrids

Suppermarkets Online

Specialist shops Wine Inv Co

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11
Q

Marketing strategy – Place

High involvement buyers

A
  • buy wine at independent specialist retailers
  • premium supermarket chains but are increasingly attracted to deep discounters
  • drink at specialist wine bars & fine dining establishment
  • buyer is more experimental and would buy lessor know varieties
  • distribution channels- often sold through specialist intermediaries
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12
Q

Marketing strategy – Place

-low involvement buyers

A
  • supermarket, general bars, outlets
  • simple aroma/ flavors profile that meet a certain quality standard
  • tend to buy wine at supermarket and eat at general bars & non-destination restaurants
  • products should be placed in outlets
  • distribution channels- larger intermediaries, bulk shipped
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13
Q

Marketing strategy – Place

-consideration on country

A

Tastes vary from ____ to _____

May be necessary to produce wine with different aroma/ flavors, level of sweetness, alcohol

Legislation, taxation, and duty, or restriction on distribution may make some ____ more attractive than others

-producer may decide not to sell in a so-called price sensitive market

Maturity of market -focus on more or less mature market

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14
Q

Marketing strategy – Place

Model of wine market maturity by Wine Intelligence

A

-Markets can move up and down categorization M E G E N

Mature Market

Established Markets

Growth Markets

Emerging Markets

New Emerging Markets

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15
Q

Marketing strategy – Place

Mature market

A

Market where wine appears to have reached its potential with stable or decline volumes

-mature & established show greatest saturation and least growth but have the advantage of reliable trade & routes, & established culture

Germany, France, Switzerland, UK

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16
Q

Marketing strategy – Place

Established Market

A

Market with strong historical growth which is tailing off

-mature & established show greatest saturation and least growth but have the advantage of reliable trade & routes, & established culture

Australia, Netherlands, Ireland, Japan

17
Q

Marketing strategy – Place

Growth Market

A

Market where wine is mainstream produce and /or experiencing growth

-Italy had been Mature but now experiencing growth

USA, Canada, Italy, Poland

18
Q

Marketing strategy – Place

Emerging Market

A

Market where wine is experiencing growth and show potential from a relatively low base

-emerging & new may have potential for growth, carry most risk, do not have easy route to market

China, Russia, Brazil, Taiwan

19
Q

Marketing strategy – Place

New Emerging Market

A

Market where wine is still a relatively new and unknown beverage, but showing some potential

-emerging & new may have potential for growth, carry most risk, do not have easy route to market

Malaysia, Philippines, Vietnam, Thailand

20
Q

Marketing strategy – Promotion

A

Covers all the methods used to ______ a particular product

Marketing campaign should consist of a variety of elements to connect w/ as many members of the segment as possible

Psychographical and behavioral will include people from different geographical locations and a variety of demographic characteristics

21
Q

Marketing Strategy – Promotion

Activities can be divided into 2 groups?

A

AT THE POINT OF SALE

AWAY FROM THE POINT OF SALE

22
Q

Marketing strategy – Promotion

AT THE POINT OF SALE

-list ?

A

F P o L i C C I e S

Free Merchandise

Price promotions

Limited edition packaging/ presentation

Competitions Consumer tasting

Incentives Staff training

23
Q

Marketing strategy – Promotion

AT THE POINT OF SALE – Price promotions

What is the goal of price promotions?

A

-increase sales of existing products,

-gain volumes sales for new products

-attract new customers

  • shift old stock or discontinued lines (bin ends)
  • increase sales & brand awareness
  • big retailers expect producers to meet the cost of any promotion, including any loss in sales revenue, with the result that they may only be financially viable for larger producers
24
Q

Marketing strategy – Promotion

AT THE POINT OF SALE – Price promotions

-Success of a price promotion

A

-Success cannot be judged until ended & price returns to normal

Success will be when the price returns to normal, customer will purchase higher than before the promotion.

Unsuccessful- no customer loyalty developed, customer return to buying previous product

25
Q

Marketing strategy – Promotion

AT THE POINT OF SALE – Price promotions

-risks in price promotions?

A

Risk that it will not build consumer loyalty

Risk damage the image of the product in the consumer’s mind

-eg Champagne

Risk volume discounts -less likely to affect consumer’s image of product

-promote excessive consumption -Banned in Sweden & Scotland – minimum unit pricing

26
Q

Marketing strategy – Promotion

AT THE POINT OF SALE – Price promotions

Promotions that carry less risk of devaluing the product image

A

Link Saves – consumer buys one product at a reduced price receives a reduced-price offer on another product from a different category

-suggests type of food that may go with that wine

Offer other discounts not on the wine but on ancillaries

-free delivery for order over a certain amount / # of bottles

27
Q

Marketing strategy – Promotion

AT THE POINT OF SALE – Price promotions

Kinds of price promotions?

A

1 effectively reduce the price of a product for a limited time

  • % discount of selected items -seasonal sales
  • certain days -groups of people

2 multi-buy volume

-BOGO free, half price, -% off when you spend $X

28
Q

Marketing strategy – Promotion

AT THE POINT OF SALE -Free Merchandise

A
  • offers are common before national holiday or when alcoholic drinks are given as gifts
  • buy this bottle of wine get 2 glasses free
  • eg product:

Ice buckets, corkscrews, umbrellas

  • items not directly related to wine
  • rarely seen as valuable to consumer & is unlikely to create many additional sales
29
Q

Marketing strategy – Promotion

AT THE POINT OF SALE -Limited edition pkg/ presentation

A
  • super premium wine offer exclusive, elaborately designed packages
  • which contributes to the luxury brand image

-packaging linked to major events

Football, world cup, Olympic games

Champagne Lanson tie to Wimbledon Tennis Championships

-consumers see as a bit of fun but does not tend to increase sales in long term

30
Q

Marketing strategy – Promotion

AT THE POINT OF SALE -Competitions

A

-gives customer a chance to win something exclusive

Can be used to collect consumer contact details used for further promotions

Subject to data protection laws

-can be used to encourage consumers to buy a particular product

Volume sales…. Win a 2week trip to NZ

31
Q

Marketing strategy – Promotion

AT THE POINT OF SALE -Consumer tasting

A

-cost to retailers for opening a bottle that they could have otherwise sold

  • many distributors provide few free bottles
  • low involvement consumers, nervous about spending money
  • if like it- provides avenue to purchase again in future
  • distributors host instore ____
  • send rep from company or winemaker to tell story
  • restaurants wine pairing dinner
32
Q

Marketing strategy – Promotion

AT THE POINT OF SALE -Staff training

A
  • less direct promotional tool- training staff on products
  • Provided by retailer, distributor, or producer themselves
  • eg. How made & tasting wine will enable them to tell the story and promote the product w/ confidence & enthusiasm
  • works well in retail, bars, restaurants

Where there is high interaction between consumer & staff

-not work well in supermarkets

33
Q

Marketing strategy – Promotion

AT THE POINT OF SALE -Staff incentives

A
  • incentives for staff to sell - get paid visit to region
  • funded by producer or relevant trade body
  • in China market (this is considered bribery/ unfair competition)