8C: Social Interactions Flashcards
1
Q
folkways
A
norms that govern everyday behavior; informal norms
ex: holding open a door
2
Q
reciprocal determinism
A
person’s behavior both influences and is influenced by personal factors and the environment
3
Q
bureaucracy
A
- formal hierarchical structure
- specific rules and regulations
- functional speciality
- unified mission
- impersonal
- employment based on technical qualifications
4
Q
frustration-aggression hypothesis
A
people will be more aggressive when they are frustrated
