8.4.4: Concrete Examples and Critical Incidents

Question 1

user interview guide template

Answer 1

file:///C:/Users/JohnEm/Downloads/user-interview-guide.pdf

Question 2

original

Answer 2

https://www.interaction-design.org/literature/article/how-to-prepare-for-a-user-interview-and-ask-the-right-questions

Question 3

what 4 points do you have to consider to deliver a great interview?

Answer 3

1. Be clear about ________
2. Decide _________
3. Do all the practical ________
4. Design a ________

Question 4

What are the 5 steps for interview prep?

Answer 4

1. What you need to _______
2. whom you need _________
3. where will ___________
4. how will you __________
5. what is the best way to __________

Question 5

What is involved in practical preparations? (explain each in the next following cards)

Question 6

1. What should you do before choosing a research method?

Question 7

2. Why is it vital to ensure stakeholder buy-in for the interview project?

Question 8

3. What do you need to think about when involving user group? (3 listed)

Question 9

4. How do you set the atmosphere for the interview (VIDEO)?

Answer 9

3 principles: Sa, Co, Ap

other:

Question 10

What is the grounded methodology recommendation when recruiting participants?

Answer 10

don’t decide beforehand how many __________, but let the results ____________

Question 11

When do you determine information saturation?

Question 12

When should you modify recruitment criteria?

Question 13

5. “Practicability is essential.” What methods can you take when your ideal situation is constrained by time and resources?

Answer 13

1. Narrow the _______

2. Refrain from _________

Question 14

It is a good idea to test your interview guide

Answer 14

https://www.interaction-design.org/literature/topics/test

Question 15

Why should you not necessarily end up following the order that you think that makes sense? How much should you stick to your theme? (Video)

Answer 15

1. start off with ________
2. if they derail, _________
   3.