8.2.4: Screener Surveys Flashcards

1
Q

original

A

https://www.userinterviews.com/ux-research-field-guide-chapter/screener-surveys

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2
Q

Start with what must be ______

Then build a _______________

Tip: Do not ___________

A
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3
Q

Guiding Principles and Pro strategies for creating good screeners. Name and explain 8 listed in the following cards

A
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4
Q
  1. Write a question for each of _____________

Tip: precise criteria

A
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5
Q
  1. Focus on screening for __________ and behaviors
A
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6
Q

Don’t waste valuable screener questions on criteria that aren’t absolutely essential. When is using demographics appropriate?

A
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7
Q

Tip: some recruiting services will automatically provide basic demographic, geographic, and technographic info for you

If not, ask the demographic questions toward the _______

A
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8
Q

Rule of thumb: Worry less about _____________ and more about ____________

A
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9
Q
  1. Ask questions that will _________
A
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10
Q
  1. Avoid asking _________ questions
A
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11
Q
  1. Avoid hinting at ___________
A
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12
Q
  1. Provide a ______ option
A

Include a ‘none of _____’ or __________ to account for outliers

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13
Q

Write clear and ________ questions and ___________

A

For less definitive answers or answers that can’t be made mutually exclusive, ask for the answer that is ___________ or give your participants __________

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14
Q
  1. Add an ________ question to filter out ____________
A
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15
Q

name 3 questions, themes, and formats to get you started

A
  1. In____ or Oc_____
  2. Familiarity with _______
  3. Comfort with ___________
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16
Q

DIY ways to find participants

A

Non-users

  1. Post an ad on Craigslist
  2. Ask friends and family
  3. invite people on street or strategic location
  4. Ask for local trade associations or community groups to distribute links to your screener
  5. ask for personal network or refer to appropriate candidates

Existing

  1. post info on company website and social media profiles
  2. email customers to invite them to give feedback
  3. ask account managers or sales reps to invite their contacts to participate in your research
17
Q

For existing customers, be sure to emphasize how their input will _________________

A