7.1 Technology, data and improved information Flashcards

1
Q

Data is used by the FF to help with their primary activities:

A
  • Assemble info
  • Analyse for insights
  • Advise to influence
  • Apply for impact
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2
Q

Decision making is vital and takes place on three different levels in org:

A
  • Strategic - long term, complex decisions made by directors and senior management that impact the overall strategic direction of org
  • Tactical - decisions are medium term and involve putting the strategic plan into action
  • Operational - day to day decisions at junior management levels concerned with the practical running of bus in line with plans set higher up
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3
Q

Information is

A

data that has been processed in such a way as to give meaning to the person who receives it and can be used to improve the quality of decision making

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4
Q

Accountants and the FF are tasked with providing

A
  • high quality info to support successful operation of bus
  • the more insight it can provide the more valuable
  • some of the technological advancements can provide higher value info
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5
Q

Some of the benefits of enhanced info include:

A
  • Greater customer insights
  • Potential for new sources of competitive advantage
  • New bus models and revenue streams
  • Operational efficiencies offering cost saving and improved products
  • Quicker and more reactive decision makig
  • Early warning of potential problems
  • Customised products specific to customers needs
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6
Q

Data is

A
  • raw and unprocessed numbers, facts or symbols that may contain potentially valuable info if analysed effectively
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7
Q

Big data, data analytics and insight:

A
  • big data and data analytics are providing new insights and understanding
  • accessing these insights can be an opportunity for a bus or a potential threat if they fall behind rivals
  • most significant sources of big data are the internet, mobile tech and the internet of things
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8
Q

Improving info for decision makers:

A
  • Decision makers at all levels depend on good quality info
  • in order to improve info the data on which it is based must be improved
  • significant sources of data include internet of things, social media and internet
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9
Q

Collecting data and using it in a deliberate manner is beneficial for decision makers because:

A
  • Enhanced data transparency - improved systems for handling data allow new meaning to be found and allows for easier integration with other data sources
  • Enhanced performance - real time monitoring of data summarised as key metrics can allow corrective action to be taken
  • Market segmentation and customisation - data can enable identification of new market segments which can be more actively targeted
  • Improved decision making - by way of better understanding and insight into consumer behaviour
  • New products and services - by understanding the various drivers that make a customer buy a specific product can provide insight into development of new products
  • Operational gains - detailed insight can highlight potential efficiencies, cost savings and improvements that can give a competitive advantage
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10
Q

The FF, data and assembling info and analysing for insight (pg 191):

A
  • Tech and automation play a key role in
    • collecting and processing data for costing and budgets
    • assembling info for financial statements
    • assembling info for working capital management
  • This has freed up resources of FF but they still have a role in analysing info for insight to understand customers needs
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11
Q

The FF, data and advising to influence (pg 191):

A
  • Opportunity for FF to use tech and automation for:
    • Decision making - analysed info is used to develop solutions and advise to influence (selection of products offered)
    • Develop customer value proposition - helping to develop the products that fulfill customers needs
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12
Q

The FF, data and applying for impact (pg 191):

A
  • The FF will have significant role in:
    • Enhancing operational efficiency by deploying solutions such as outsourcing
    • Monetising data - take action to generate economic benefit from data
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