7 - Corporate Social Responsibility Flashcards

1
Q

what is corporate social responsibility

A
  • maximise positive stakeholder benefits whilst minimising negative effects
  • ethical behaviour = improves quality of life for community and society
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what is sustainability

A

meeting the needs of the current generation without compromising the needs of the future generations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

examples of corporate social responsibility

A
  • equal opportunity policies
  • emissions/recycling policies
  • fair trade policies
  • charitable donations
  • supply chain policies/standards
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what are the elements of sustainability set out by CIMA

A
  1. strategy/oversight; drivers into strategy
  2. execution/alignment; small targets etc
  3. performance and reporting; targets and monitoring performance
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

OECD principles of sustainability (15)

A
  1. achieve sustainable development
  2. respect human rights
  3. encourage local capacity building
  4. encourage human capital formation
  5. refrain from accepting exemptions
  6. uphold good corp gov and apply principles
  7. develop self regulatory practices
  8. promote employee awareness of policies
  9. refrain from discriminatory/disciplinary action
  10. carry out risk based due diligence
  11. avoid contributing to adverse impacts
  12. prevent/mitigate adverse impact even if indirect
  13. encourage business partners to follow guidelines
  14. engage with stakeholders to open meaningful opportunities
  15. abstain from improper conduct
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

arguments in favour of CSR

A

(in the enlightened self interest theory)
- extra customers
- avoid boycotts
- retains good employees
- boost investment
- avoidance of punitive legislation
- contribute to positive society

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

arguments against CSR

A
  • businesses shouldn’t bear burden
  • aim is to maximise shareholder wealth, they can spend on what they want
  • social issues are issues of the gov
  • profitability is socially responsible in itself, trickle down effect
  • increased costs of ethical materials, turning away unethical customers
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

carroll’s 4 part model

A
  1. economic = generating a return
  2. legal = compliance with regulations
  3. ethical = seen to do what is right
  4. philanthropic = desired actions, not required
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

carroll’s social responses

A
  • reaction
  • defence
  • accommodation
  • proaction
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

stages involved in a CSR strategy

A
  1. identify stakeholders
  2. classify stakeholders into internal, connected, external
  3. establishing stakeholder claims
  4. assessing importance of stakeholder groups
  5. deciding upon a response
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what is a stakeholder needs analysis

A

organisations researching stakeholders and their needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

benefits of CSR strategies

A
  • determine resources available to be socially responsible
  • proactively respond to threats
  • decide how to manage stakeholder relationships
  • develop sustainable business practices
  • balance economic/social value
  • determine capacity of organisation to pursue philanthropic activities
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

consequences of CSR

A
  • suppliers must meet standards
  • suppliers adherence must be verified
  • failures in supply chain will reflect on reputation
  • higher prices for more CSR responsibility
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

which areas of a business are impacted by CSR operations

A
  • process design; waste reduction, energy efficiency etc
  • product design; sustainable materials, recycling etc
  • quality management; high quality to reduce waste
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what are the G4 standards

A
  1. economic = performance
  2. environmental = emissions, fuel, transport, energy etc
  3. social = labour practices, human rights, society, product responsibility
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

what principles should be considered in a sustainability report

A
  1. stakeholder inclusiveness = how concerns are addressed
  2. sustainability context = wider context view
  3. materiality
  4. completeness
17
Q

what are GRI’s quality requirements

A
  • balance
  • comparability
  • accuracy
  • timeliness
  • clarity
  • reliability
18
Q

what does the ILO’s Tripartite Declaration cover

A
  • general policies
  • employment
  • training
  • conditions of work/life
  • industrial relations
19
Q

what do the principles of the UN Global Compact cover

A

HUMAN RIGHTS
LABOUR STANDARDS
ENVIRONMENT
ANTI CORRUPTION

20
Q

what are the aspects covered in the international integrated reporting council

A
  1. strategic focus and future orientation
  2. connectivity of information; how is capital being used
  3. stakeholder relationships
  4. materiality
  5. conciseness
  6. reliability and completeness
  7. consistency and comparability; KPIs
21
Q

what is capital used for

A

assess value creation

22
Q

types of capital

A
  • financial
  • manufactured
  • intellectual; eg patents
  • human
  • social and relationship
  • natural; eg minerals
23
Q

what 3 aspects does Elkington’s triple bottom line cover

A
  1. economic prosperity = benefit enjoyed by host society
  2. environmental quality = minimise harm
  3. social justice = beneficial practices towards labour/community
24
Q

alternative approaches to CSR

A
  1. integrated approach = brand and CSR in synchrony
  2. selective approach = CSR in certain ways eg through sub-brands
  3. invisible approach = use CSR to bolster trust in brand
25
Q

which areas do the 15 oecd policies cover

A
  • info disclosure
  • respect for labour standards
  • contribution to sustainable development
  • respect for human rights
  • supply chain responsibility
  • consumer interests
  • science and tech
  • competition
  • taxation
  • environment
  • bribery and corruption
  • whistleblower protection
26
Q

more detailed approach to a CSR strategy

A
  1. make published commitment to CSR
  2. determine objectives and create a CSR strategy to achieve them
  3. align CSR with core competencies
  4. integrate CSR into culture, governance and strategy
  5. develop KPIs to measure impact of strategies
27
Q

OECD’s general corporate responsibility policies

A

The OECD’s general principles of corporate social responsibility are:

  • Be respectful of human rights.
  • Encourage local capacity.
  • Abstain from improper involvement in local political activities.
  • Reject exemptions not contemplated in the regulatory framework related to environmental, health, safety, labour, taxation, financial incentives, or other issues.
  • Encourage the formation of human capital.
28
Q

key issues found in the CIMA and AICPA report ‘evaluation of corporate sustainability practices’

A
  • sustainability is long term; helps the planet
  • accountants have key role to play in reporting
  • sustainability plans to comply with laws/regulations, reduce risk, cut costs and improve efficiency
29
Q

CIMA 2010 research article conclusions

A
  • strong ethics add value to bottom line
  • ethics come from the top
  • management info vital to track effectiveness
  • reporting must provide evidence of impact
  • management accountants responsible for ethical culture