6. Quality Flashcards
1
Q
What are the goals of quality management?
A
Modern quality management:
To deliver the expected product quality, in the most efficient and reproducible way (process quality).
2
Q
What are the 2 major aspects of quality management?
A
Product quality
and
Process quality
3
Q
Explain the “1st time right” principle and how it is related to QM.
A
Increased prevention cost may lead to decrease in test and interval/external failure costs.
Spend more to get it right the first time!
4
Q
Explain the cost aspects of quality management.
A
Implementing QM can be costly, but will ultimately pay for itself, if executed well and to a suitable degree.
