6. Organizational culture Flashcards
Teams - work group
group that interact primarily to share information and to make decision to help each member perform with in his or her are of responsibility
Goal: Share information
Synergy: neutral
Accountability: individual
Skills: Random and varied
Teams - work teams
group whose individual effort result in a performance that is greater than the sum of the individual inputs
Goal: collective performance
Synergy: Positive
Accountability: individual & mutual
Skills: Complementary
why are teams so popular ?
- typically outperform individuals
- use employee talents better
- are more flexible and responsive to change in the environment
- facilitate employee involvement
- teams are an effective way to democratize & organization & increase motivation
why people join groups and teams
- group activities
- internpersonal attraction
- group goals
- need satisfaction
- instrumental benefits
essential for teams
communication has to be open and effective
members have to be at the same level when they start to work
Stages of group development (tuckman)
- Forming: Team acquaints and establishes ground rules. members are treated as strangers
- Storming: Members start to communicate their feelings but sill view themselves as individuals rather than part of the team
- Norming: People fell part of the team and realize that they can achieve work if they accept other viewpoints
- Performing: the team work in an open and trusting atmosphere
- Adjourning: team conducts an assessment and implements a plan for transitioning foles and recognizing member contribution
types of teams - problem-solving teams
5-12 employees of the same department who meet for a few hours each week to discuss ways of improving quality, efficiency and the work environment
types of teams - self managed work teams
groups of 10-15 people who take on the responsibilities of their former supervisors
types of teams - cross-functional teams
employees form the same hierarchical level, from different work areas who come together to accomplish a task
types of teams - virtual teams
teams that use computer technology to tie together physically dispersed member in order to achieve a common goal
Culture
system of belies, customs, values and institutions shared and transmitted by members of a particular group or organization
Edgar Schein’s definition
- attribute of a stable social groups with a history
- shaper experiences crease a shared world view among groups members
- shared understanding go the role of individuals in the world
- shared view has been in existence long enough to be taken for granted by group members
- culture is learned as a result of group experience and may be identified in a group or organization with a significant history
what is needed for team effectiveness
- climate of trust
- performance evaluation & reward system
- abilities of members
- personality
- diversity
- size of team
- member flexibility
- skill variety
- team efficacy
Elements of organizational culture
Artifacts: things representing group beliefs and culture
Values: beliefs about use of time and hard work; the way things ought to be
Basic assumption: core beliefs of the group, relationship between individuals and group, supervisor-supervised relationships, risk-taking, new worker orientation, benefits
Diversity - primary vs secondary dimension
primary: inborn
secondary: individual choices
