3 Organisation I

Question 1

4 Method in psychological science

Answer 1

• Observation
• Experiments
• Surveys (interviews, face to face, questionnaire)
• Content analysis

Question 2

what is research

Answer 2

7 D process

Definition
Design
Data (collecting)
Data (analysis) 
Documentation
Discussion
Development

Question 3

engagement level types

Answer 3

employees with ……….. emotional involvement with workplace

high 16%
low 67%
no 17%

Question 4

Consequences of lack of emotional involvement with workplace

Answer 4

High employee turnover
lack of motivation & quality
lower revenues
Destructive behavior

Question 5

Organizational theory and design !

Answer 5

• communication is the central for the existence of organizations
• organizational communication is a complex process (creating exchanging, interpreting & storing messages)
• Misunderstandings occur

Question 6

Missunderstanding

Answer 6

instance in which people who are communication don’t share meanings

as well as

situation in which features of organizational like serve to impinge upon the organizational members

Question 7

interaction

Answer 7

Interaction occurs as two or more object have an effect upon each other -> important to solve problem

Question 8

communication

Answer 8

through the use of world, sound, sign, behaviors or other medium, information is exchanged between sender & recipient

Question 9

Why is communication important?

Answer 9

effective communication can

• enhance teamwork,
• improve transparency,
• sparks innovation,
• reduce conflict,
• improve relationship

Key facto for success of a company

Question 10

Formal vs informal communication

Answer 10

formal (though & prepared) : Letter, Formal meeting, Faxes

Informal (spontaneous): face to face discussion, voice / instant messaging