5.b. Antecedents of Job Satisfaction Flashcards
Three Perspectives
- Environmental
- Personality
- Interactionist (both environmental & personality)
Environmental Antecedents
- Job characteristics
- Pay
- Justice
Personal Antecedents
Personality
Interactionist Approach
Different people are satisfied with different aspects of a job
Person-Job Fit
Environmental perspective - job characteristics
5 core characteristics
1. Skill variety
2. Task significance
3. Task identity
4. Autonomy
5. Feedback
High scope: job satisfaction
Low scope: job dissatisfaction
Job characteristics criticism
Correlation is not causation (characteristics & satisfaction)
Bidirectional
Might not be universal
Changes to job characteristics are novel & wear off
Environmental - Pay
- Correlates with pay satisfaction rather than overall satisfaction
- Fairness or equity is more important for pay satisfaction
- Pay satisfaction is related to how your pay compares to people in the same group/field as you, not the entire world
Environmental - Justice
Distributive - fairness is studied from outcomes e.g. salaries, promotions
Procedural - fairness is studied from process leading to outcome
Personality
Negative affectivity - tendency to experience negative emotions
Locus of control - perception of control over life events
internals - control
externals - controlled
Personality - age
26-31, least satisfied
Interactionist - Person-Job Fit
Satisfied when person matches job
Personality variables moderate job conditions-job satisfaction relationship
Person-Job Fit Factors
Have vs Want - smaller gap, more satisfied
Moderator variables - different people satisfied with/by different things
Growth Need Strength (GNS)
High GNS = satisfied with high scope job, dissatisfied with low scope job
Low GNS = job scope is irrelevant