5.4 Motivating staff in leisure Flashcards
What are the 4 types of management/leadership styles?
Autocratic
Paternalistic
Democratic
Lassie faire
What is an autocratic manager/leader?
An authoritarian leadership style is being used when a leader dictates policies and procedures, decides what goals are to be achieved, and directs and controls all activities without any meaningful participation by the subordinates. This leader has full control of the team, leaving low autonomy within the group.
Give a few advantages and disadvantages of an autocratic manager/leader.
The advantages of being an autocratic leader are that: it can provide a strong motivational leader, when there is any decision making: in planning or organizing need no initiative, quick decisions are made because one person decides for the whole group.
The disadvantages of an autocratic leader are: people often don’t like this style if it is negative, projects will not show creativity because often mangers are poor motivators.
What is a paternalistic manager/leader?
The way a paternalistic leader works is by acting as a father figure by taking care of their subordinates as a parent would. In this style of leadership the leader supplies complete concern for his followers or workers.
Give a few advantages and disadvantages a paternalistic manager/leader?
The advantages of being a paternalistic leader are that: feedback is invited which improves the teams morale, rewards are given out for good behaviour so the team members have an incentive to do well, they will become involved and contribute good ideas.
The disadvantages of being a paternalistic leader are that: the here can be low motivation if a loyal connection is not made between management and the workers, the dependency of employees on the leader will require more supervision, if there is any dissatisfaction among the team members will lead to bad decisions being made.
What is democratic manager/leader?
Democratic leadership, also known as participative leadership, is a type of leadership style in which members of the group take a more participative role in the decision-making process
Give a few advantages and disadvantages a democratic manager/leader?
The advantages of being a democratic leader are that: all of the team members combine their skills and all ideas are taken into consideration, communication is unbarred and makes issues addressable, it creates a very positive work environment, workers are encouraged and there is a lot of shared responsibility.
The disadvantages of being a democratic leader are that: not all leaders full adopt being completely democratic and if everyone is giving their ideas and they all need to be considered it can be a long process to make any decisions.
What is a lassie faire manager/leader?
Laissez-faire leadership, also known as delegative leadership, is a type of leadership style in which leaders are hands-off and allow group members to make the decisions. Researchers have found that this is generally the leadership style that leads to the lowest productivity among group members
Give a few advantages and disadvantages a lassie faire manager/leader?
The advantages of being a Laissez Faire leader are that: there is no work for the leader, the frustration of the workers may lead to a new and better leader running the group, and it allows creative / visionaries to do what they want without being limited.
The disadvantages of being a Laissez Faire leader are that: there is a low group satisfaction which means that there is less productivity within the group, a poor quality of work, less personal growth and the jobs that the leader doesn’t do will fall onto people who are less competent or become uncompleted.
What is target setting?
Goal setting is a mental training technique that can be used to increase an individual’s commitment towards achieving a personal goal. Having a short or long term goal can encourage an individual to work harder, to be more focused on the task and to overcome setbacks more easily.
How and why do leisure organisations set targets?
- Can motivate staff
- Gives people S.M.A.R.T targets to work towards which makes the company work smoothly and efficiently
Give a few advantages and disadvantages of setting targets.
- Advantage; helps an employee to better focus on the elements that create success
- Advantage; When the employee is involved in the goal setting process, he takes a personal interest in achieving that goal.
- Disadvantage; Goals that are not properly crafted can become demotivating
Give a few advantages and disadvantages to the employer/ employee of award schemes.
- motivates staff to work harder
- healthy competition between workers
- employee retention
- can lead those under an incentive scheme to feel unappreciated or the recipients of unfair treatment.
- can be expensive for the business
What is recognition?
Employee recognition is a return on an employee’s effort, dedication at work and results. It is governed by mutual respect and is expressed regularly through a host of simple gestures such as a sincere thank you, as well as symbolically through the receiving of an award.
How do employers recognise hard work within the leisure organisation?
non finacial
- Employee of the month
- Job rotation
- Promotion
- Job enlargement
- Fear
- Award schemes
- Team working
- Fringe Benefits
finacial
- Bonus scheme
- Pay rise
- PRP (Performance related pay) (Profit related pay)
- Overtime
- Profit sharing
- Time rate
- Salary
What is an appraisal and why are they used?
A performance appraisal , is a (career) development discussion, or employee appraisal is a method by which the job performance of an employee is documented and evaluated.
they are used to improve working methods, work on weaknesses and strengths
motivation
giving regular feedback to the employee and employer
keeps them incontact
Give a few advantages and disadvantages of appraisals.
- Performance improvement
- Development of employees
- Corrective actions
- Career planning
- Promotions
- Motivation
Potential for Inaccuracy different Interpretation with somone you don't like only negative demotivating not needed
What is team working?
Teamwork is generally understood as the willingness of a group of people to work together to achieve a common aim.
Give a few advantages and disadvantages of team working
Team members have the opportunity to learn from each other.
New approaches to tasks may be discovered.
suporrt for team members
motivation
Some individuals are not compatible with team work.
Conflict may develop between team members
may not work to full potenial
What is job rotation?
Job rotation is where employees move around jobs within a business or company so they are no longer bored. The employees doing this will usually all be at the same skill level.The objective is to expose the employees to different experiences and wider variety of skills to enhance job satisfaction and to cross-train them.
Give a few advantages and disadvantages of job rotation
- Members of staff do not get bored.
- By moving employees around, the company develops more workers with skills in each area.
- Employee Development
- Job rotation is sometimes met with resistance from employees in certain situations.
- A job rotation strategy comes with costs/ training
What is job enlargement?
Job enlargement is an increase in the roles and responsibilities in the same job without being promoted or a salary increase.
Give a few advantages and disadvantages of job enlargement
- Advantage: Learn New Skills
- Advantage: Reduce Boredom
- Advantage: Receive Recognition
- Advantage: Employee Motivation
- Disadvantage: Increased Workload
- Disadvantage: Poor Performance, from lack of interest, skill or lack of training.
What is staff development?
Staff development can be viewed as the activities and programs that help staff members learn about responsibilities, develop required skills as the job can change or the employee can improve.
What is staff training?
Training to improve the performance or knowledge of the employees or workforce.
